8.8
Very Good
From 1,009 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.4

Location

9.0

Service and Facilites

8.9

People often mention about Dialoog Banyuwangi
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Hotel Area (39)
Bedroom (38)
Staff Friendliness (37)
Ambiance (37)
Bathroom (35)
Surroundings (34)
Family Friendly (31)
Variety (31)
Wifi (29)
In-house Restaurant (28)
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Traveler Reviews Dialoog Banyuwangi

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Customer reviews
Ika Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Everything is good, only the cleanliness around the hotel and the garden needs to be arranged more neatly, the food variety is not much, maybe you could add traditional Banyuwangi cakes and porridges like green beans etc.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a very memorable stay at Dialoog Banyuwangi, everything was great, from the staff, the service, to the cleanliness. I hope I can stay at Dialoog Banyuwangi again soon.
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Accommodation's Reply
24 Jul 2025
Dear Guest Thank you for your lovely review. We’re truly delighted to know your stay at Dialoog Banyuwangi was such a memorable one. It’s wonderful to hear that you appreciated our team’s warm service, the cleanliness, and the overall experience. We hope your next visit isn’t too far away, we’d love to welcome you back for another relaxing escape by the ocean. Best regards Sena General Manager
Oktavia A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was super comfortable staying here, the view was super beautiful and I was really happy, I will come here again next time 🩷😻
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Accommodation's Reply
24 Jul 2025
Dear Oktavia Thank you so much for sharing your lovely review. We’re absolutely thrilled to hear that your stay with us was super comfortable and that you enjoyed the stunning ocean view. Knowing that you felt happy and at ease here means a lot to all of us. We’ll be looking forward to welcoming you back next time for another beautiful and memorable escape. Best regards Sena General Manager
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very friendly service, nice view and the best
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Accommodation's Reply
24 Jul 2025
Dear Guest Thank you so much for your kind words. We’re truly delighted to hear that you enjoyed the warm service from our team and the beautiful ocean views. It’s always a joy to know that our surroundings and hospitality left a memorable impression. We hope to welcome you back again soon for another relaxing escape by the ocean. Best regards Sena General Manager
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 2 week(s) ago
Breakfast is not very varied, there is no Netflix or YouTube on the TV, the room is not very soundproof, but the hotel area is good, access is also easy, and there is no refrigerator unless you ask for it, parking is quite far away
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Accommodation's Reply
24 Jul 2025
Dear Guest Thank you for sharing your experience with us. We’re truly grateful for your kind words about the hotel's surroundings and convenient access, it's lovely to know you enjoyed the overall setting during your stay. That said, we’re sorry to hear certain aspects didn’t fully meet your expectations. Your feedback regarding breakfast variety, in-room amenities like the TV and refrigerator, and soundproofing is very much appreciated. We're always striving to improve, and comments like yours help guide us in making meaningful changes. While refrigerators are available upon request, we understand it would be more convenient to have them readily in place, and we’ll certainly take that into consideration. We also acknowledge your note on parking distance, and we’ll be reviewing this aspect to see how we can make arrivals and departures more seamless. We hope to have the pleasure of welcoming you back for a more comfortable and enjoyable visit in the future. Best regards Sena General Manager
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
The view is indeed great, but I think there are many better hotels for that price, especially in terms of rooms. Furthermore, I found the breakfast variety to be quite limited and the food to be mediocre. Hopefully, the breakfast menu will be improved.
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Accommodation's Reply
16 Jul 2025
Dear Guest Thank you for taking the time to share your feedback with us. We’re delighted to know you enjoyed the view, it's one of our favourite too. At the same time, we're truly sorry to hear that our breakfast variety and flavour did not meet your expectations. Your comments are genuinely appreciated, and we’ll certainly be reviewing this with our kitchen team to see how we can do better. We hope to have the opportunity to welcome you back for a more memorable experience by the ocean. Best regards Sena General Manager
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Lady A. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ms. Chika, thank you very much for helping me with my additional prayer equipment needs.
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1 people find it helpful
Accommodation's Reply
12 Jul 2025
Dear Lady Thank you for sharing your thoughtful feedback. We’re truly pleased to hear that our team, especially Chika, was able to assist you with your additional needs during your stay. Creating a comfortable and accommodating experience for all our guests is something we deeply care about. We look forward to welcoming you back for another relaxing and meaningful stay by the ocean. Best regards Sena General Manager
Theresia W. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommended. Breakfast is very varied, the playground is quite spacious, and the sports facilities are adequate.
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Accommodation's Reply
10 Jul 2025
Dear Theresia Thank you for your kind review and for choosing to stay with us at Dialoog Banyuwangi. We’re delighted to hear that you enjoyed the variety at breakfast, the spacious play area, and our sports facilities. It’s wonderful to know that these aspects helped make your stay a pleasant one. We look forward to welcoming you back for another memorable experience by the ocean. Best regards Sena General Manager
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Muzzammil
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
One of the best Hotel in Banyuwangi… the staff very helpful and great standard of hospitality. Just give input to add hanger in the wall of shower room… and put sticker on the electric cattle “Be careful hot when boiling the water”
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Accommodation's Reply
10 Jul 2025
Dear Muzzammil Thank you for your kind words and for sharing your recent experience at Dialoog Banyuwangi. We’re delighted to hear that you found our hotel to be one of the best in Banyuwangi and that our team’s hospitality left a positive impression on you. It’s always a pleasure to know that guests feel well taken care of during their stay. We also truly appreciate your thoughtful suggestions regarding the shower room and electric kettle. While our design prioritises simplicity and ease, your feedback about adding a wall hook in the shower area and a safety label on the kettle is very helpful. We’ll certainly look into these details to ensure a safer and more comfortable experience for all our guests. We hope to welcome you back again soon. Best regards Sena General Manager
P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The atmosphere is very comfortable, even just relaxing on the balcony is fun, there are many activities provided at the hotel such as borrowing balls, children can run around or wait for the sunset while sitting on a beanbag and there are also activities watching movies at night.
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Accommodation's Reply
10 Jul 2025
Dear Guest Thank you for sharing your lovely review and for choosing to stay with us at Dialoog Banyuwangi. We’re so pleased to hear that you enjoyed the relaxed atmosphere and found joy in simply unwinding on the balcony. It’s also wonderful to know that the activities we offered including a ball for playtime to watching the sunset from a beanbag or enjoying movie night, added to the experience for you and your family. We hope to welcome you back soon for more moments by the ocean. Best regards Sena General Manager
P***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Good hotel, nice view, and friendly and helpful staff.
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Accommodation's Reply
03 Jul 2025
Dear Guest Thank you for your thoughtful review and for choosing to stay with us at Dialoog Banyuwangi. We’re delighted to hear you enjoyed the beautiful ocean view and experienced the warmth and helpfulness of our team. Your kind words truly mean a lot to us. We look forward to welcoming you back for another memorable stay. Best regards Sena General Manager
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
All the staff are friendly, my child is also very happy to stay here. Next time I want to come here again with my parents.
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Accommodation's Reply
01 Jul 2025
Dear Guest Thank you for sharing your lovely review. We’re truly delighted to hear that you and your child had such a wonderful time staying with us, and that our team’s warm hospitality left a lasting impression. It means a lot to know you plan to return, this time with your parents. We look forward to welcoming your family back and ensuring your next visit is just as memorable. Best regards Sena General Manager
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
We enjoyed our honeymoon. Thank you
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Guest Thank you for sharing your kind review and for spending your honeymoon with us at Dialoog Banyuwangi. We’re truly delighted to know you enjoyed your stay and are honoured to have been part of such a special moment in your journey together. We look forward to welcoming you back for more memorable stays by the ocean. Best regards Sena General Manager
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staff is very friendly, best view at sunrise.
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Accommodation's Reply
24 Jun 2025
Dear Guest Thank you for your kind words and for taking the time to share your experience with us. We are pleased to hear that you enjoyed the warm service from our team and the beautiful ocean view at sunrise. It means a lot to know that these moments left a lasting impression during your stay. We look forward to welcoming you back to Dialoog Banyuwangi for another memorable visit. Best regards Sena General Manager
EZA A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Can chill at day/night, perfect spot for the sunrise
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Eza Thank you for sharing your kind review and for choosing to stay with us at Dialoog Banyuwangi. We are delighted to hear you enjoyed the relaxing atmosphere both day and night, and especially appreciated the beautiful sunrise views. It is always a pleasure to know our guests find special moments in the calm and natural beauty that surrounds us. We look forward to welcoming you back again for another peaceful escape by the ocean. Best regards Sena General Manager
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Upon arrival, the hotel staff immediately served us in a friendly manner. While waiting for check-in, we could still sit and be served a welcome drink. And the view is really beautiful :") During the day, we can see the island of Bali from a distance, at night we can get a full moon. Ah, it's really beautiful. Oh yeah, the breakfast is also delicious and the restaurant is really cozy. A must-have affordable place for a staycation across the island of Bali.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Guest Thank you for sharing your lovely review and for choosing to stay with us at Dialoog Banyuwangi. We are so pleased to hear you enjoyed the warm welcome from our team, the stunning view of the ocean and Bali Island, and the memorable full moon during your visit. It is wonderful to know that you also found comfort in the cosy ambiance of our restaurant and appreciated the variety of our breakfast. We are delighted your staycation was both beautiful and relaxing. We truly look forward to welcoming you back for another special escape. Best regards Sena General Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Overall satisfied staying at Dialoog. Deliberately chose the ocean view balcony. Can sit on the balcony while looking at the vast ocean. The staff is friendly and helpful. Too bad only stayed 1 night so could not explore the hotel facilities more. Food is just B. Ordered nasi tempong, the chicken pieces are small 😂. The taste tends to be sweeter.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Guest Thank you for taking the time to share your review and for choosing to stay with us at Dialoog Banyuwangi. We are delighted to hear that you enjoyed the warm service from our team and the ocean view from your balcony. It is always a pleasure to know our guests appreciate the peaceful surroundings and the opportunity to unwind in nature. We do apologise that your dining experience did not fully meet expectations. The quality and consistency of our food should reflect the overall experience we aim to offer, and what you described is not our standard. We have shared your feedback with our culinary team for immediate review, particularly regarding the portion and flavour balance of the nasi tempong. We hope to welcome you again for a longer stay, so you may explore more of what Dialoog has to offer. Best regards Sena General Manager
Annis R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 8 week(s) ago
Overrated for a hotel with that price. The building is nice and instagrammable but it is not private because it can be accessed by all visitors without having to stay overnight (only taking pictures). The room is not soundproof at all, even the sound of trickling water from the bathroom in the next room can be heard from inside our room. The food is just okay, not very varied for a 5-star hotel. There is no small refrigerator provided with additional request. Had asked for iron & iron board service but it was not delivered until the next day. Wifi error. The room's AC water drips. The hot water in the bathroom only lasts for 1-2 minutes then goes cold again. Only stayed here once.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Annis Thank you for taking the time to share your experience with us. We sincerely apologise that your stay did not meet expectations. What you described is not our standard, and we deeply regret the inconvenience you encountered. Your feedback on soundproofing, food variety, room facilities, response to service requests, and room maintenance is extremely valuable to us. These are areas we are currently reviewing with our team to ensure better consistency and comfort for all guests. We also appreciate your note about privacy and guest access. While we aim to maintain a welcoming atmosphere, we understand your concerns and are working on improvements to balance accessibility and exclusivity for our staying guests. Thank you again for your candid feedback. We hope we may have the chance to welcome you back in the future for a much-improved experience. Best regards Sena General Manager
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
Beautiful view, but the experience didn’t match the high rating. The pool lacked exclusivity with restaurant guests freely entering. No staff were around in the morning, towels ran out, and no refreshments were provided. Wi-Fi was unreliable. Breakfast and drinks were overpriced for Banyuwangi, with extra charges even for a café latte. We paid a much higher rate due to high season — almost IDR 500,000 more than the normal price. If you want to enjoy the view, it’s better to just buy a drink and explore rather than pay for a stay. I wouldn’t stay again, but might visit for a coffee and the scenery.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Guest Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. What you described is not the standard we strive for, and your concerns regarding the pool access, towel availability, morning service presence, and Wi-Fi reliability are all being taken seriously. We will be addressing these points with our team as part of our ongoing training and improvement efforts. We also appreciate your comments regarding pricing and the café latte charge during breakfast. While we aim to provide value in line with our offerings and location, your input helps us better understand guest expectations. Thank you again for your honest review. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Best regards Sena General Manager
H***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
hotel with super beautiful view.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Guest, Thank you for your thoughtful review and for choosing to stay with us at Dialoog Banyuwangi. We’re delighted to hear that you enjoyed the beautiful ocean view and experienced the warm hospitality from our team. Your kind words mean a great deal to us. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay. Best regards, Sena General Manager
Number of reviews per page
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