Overall Ratings & Reviews Express Inn - Osmeña

The position of this hotel is very strategic because it is close to places to eat and the city center. It is very easy to find the hotelbini as it is on the side of the main highway. The service staff in the lobby are very helpful but they only provide 1 staff. The hotel room is rather small and is not provided with drinking water, coffee, tea and sugar. TV broadcasts are only local programs in Tagalog. Pillows are only provided one small pillow each. The rooms are clean, hot water is available, although the air conditioner is ancient but cold, the bathroom is kept clean. The swimming pool and restaurant facilities are closed. For the price offered by this hotel, it is cheap and I am quite satisfied with booking a room at this hotel.

I stayed for 5 nights, was the best price for value! Hot shower, great staff and roof top pool, highly recommend.

The place was clean and accessible to restaurants, malls, church, etc.

While I and my family enjoyed the good for 4 hotel room, their supervisor blamed my friends staying in a good for 2 room that they smoked which did not happen. The garbage bag of a trash bin was not changed and e few drops of ashes were in it due to previous occupancy. The Room Attendant did not bother to change the trash bag since there was no trash, not knowing that there are ashes of cigar in it. So when my friends occupied the room and threw garbage in the trash bin, the ashes went flying in the trash bin, making the room smell of cigar. The room smelled in the evening when they started placing garbage on the trash bin. The Room Attendant did not bother to inform the front desk that days ago, the room already smelled of cigar. They said that they already "Aired out" the smell but they missed the trash bin which has ashes in it. Since my friends are smokers and they're immune to the smell already, they did not bother to report it in the front desk knowing that it would be fine. The supervisor wanted my friends to admit that they smoked (which really did not happen) and pay the fine of Php 5,000.00. Before they judge and blame other people they should double check facts first and don't go blaming everyone. It was the negligence of the room attendant who did not clean the room properly. I hope this doesn't happen again.

Nice hotel. Perfect location because near to downtown Cebu.

Laboratory, the toilet is foul

So very disappointing to stay in your hotel.. Some of your staff are not willing to assist in your guest assistance in times wee need it.. How you deal with it. Express inn but some of your staff is not totally express them self.. your service is not good to express.