Overall Ratings & Reviews Seda Ayala Center Cebu

Great lobby and room condition but still the hallway looks old.

Clean rooms, lots of pillows, very comfortable beds. You can really relax. Perfect if you just arrived from long travel. The only problem I encountered was with regards to the TV. Most of the channels don't have signals. Other than that, most of the things you need for the stay are complete.

Great hotel great location great staff. Comfortable room.

I love everything about seda! Although they had limited food options during breakfast, their hot chocolate was to die for! The pool was a bit disappointing. We were checked in at around 3:30pm since we requested for connecting rooms. Kudos to the front desk for apologizing about the delay and made sure everything was ready. Overall, it was a pleasant stay.

Seda Ayala is Home. Comfortable sleep; Very clean rooms, accommodating staff, gracious GM, good food and accessible to everything.

The hotel was very accommodating in requests especially for PWD needs. The location is very convenient also, for shopping since it is interconnected to the Ayala mall. Don't forget to taste the “sikwate” (traditional cocoa drink) during the breakfast buffet, too!

Staffs are courteous, hotel sanitation is good tho the aircon/ventilation at the lobby is quite warm (which is understandable since it's still pandemic and continuous closed ventilation is still a factor for transmission) bedroom is comfy and well sanitized. Free breakfast buffet at misto restaurant is amazing! I only have one quite undesirable comment about not having a bidet and/or tabo on the room's toilet & bath which is super essential for filipino tourists like me (tissue paper are well stocked tho) and I think there's some maintenance on going near our room, we're hearing some drilling on walls at night but it's totally fine. I wish the hotel would work on that. Overall stay was amazing and I would definitely stay here the next time I visit Cebu. Thanks a lot!

Room was very clean with complete accessories. Food was delicious. Easy check out.

We were not able to check-in on time but the staff accommodated our request for late check out. Breakfast was great! Even though it was a plated meal but it was hearty and filling.

Great customer experience, from the lobby, across the corridors until the dining area. Everybody smiles at you and greets you. The room is spacious enough with a sofa that gives it that homey feeling. When you request for something, they make sure it’s delivered right away. Will definitely come back.

- The check in took so long, other than that I need to send email verification from app to the hotel admin. - One of the three rooms that I booked was not ready when we finished the check in, it took us 40 minutes to wait for the room to be ready. Moreover, I need to go down to the front desk to pick up the key for that room, the hotel staff at least can deliver the key to the other room since me and my family waiting there as one room is not ready yet.

I love the place, but with regard of the breakfast serving its so disappointing we need to wait for 30mins to 1hr before we can eat. My kids were starving.