Overall Ratings & Reviews Margonda Residence 3, 4 dan 5 by Sang Living

poor service, check-in is very difficult, the person who told you to pick up the key yourself is far away, late check-in because you have to pick up the key first, check-in is also made more difficult, but if the room is quite comfortable, the service should be improved

The place is quite good and the location is right in the middle of the city.

Don't stay here because the staff is unprofessional.. There is no staff in the place. Asked to take the room key from the motorbike seat parked in the basement area. and it turned out there was no form to enter the apartment and as a result had to wait more than 3 hours for the staff to deliver the form from Cibubur to Mares. The staff also arbitrarily told customers to fill out the form.. Please follow up on staff like this, they are very unprofessional.

when I arrived, I ordered mares 4, but was told to go to mares 3. The process of getting the key was long and complicated, I had to get it myself from the motorbike parking lot. When I asked for clear instructions, the owner gave half-hearted instructions so I had to go back and forth to get the key and visitor's paper. When I wanted to enter the room, I was stopped by the security guard, he said the access key was fake. It embarrassed me because many other people saw it. For the condition of the room, you can see the photo, it's not very clean. I didn't expect much because the price was cheap. Luckily yesterday it was only to put things away so I didn't have to stay there for long

Room 1005, poor admin service, dead wifi, lots of cockroaches under the sink, dirty chairs, dirty balcony

Lack of maintenance and facilities, really beyond expectations😄

The room is really dirty, it's not bad for a 1/2 day rest, but not really for a long stay.

It's pretty good for a stay. Comfortable. Good lahh.

The TOWELS smell really musty, the room is still a bit dirty, the sheets also smell (not recommended).

The voucher has been issued after confirmation to the contact person, it was informed that all units were occupied, and the tenant offered to change the route to Cibubur or refund. Very unprofessional. This is not a matter of price but a matter of service. Not recommended.

Just a suggestion, you should think 7 times about staying or renting here. It was a bad experience to rent a room here. Starting from the beginning when picking up the key, the experience was already bad, I was asked to pick up the key in the motorbike parking lot, but I got it myself from the motorbike seat. When checking out, I had good intentions of asking the receptionist to give it to me, but the owner got angry. I should have just left it in the room or returned it to the motorbike seat. I was terrorized by WhatsApp, phone calls and video calls continuously. To come back to the apartment to get the key myself and return it to the room. This is really bad. Plus the room and bathroom are dirty, the AC is not cold. If so haha.

The place is not clean, the wifi information is not very responsive.

There are many things that need to be considered regarding the condition of the room, especially the bed.

Comfortable, impressive and highly recommended.

The parking lot to the apartment lobby is a bit far, but that's okay, it's compensated by a very comfortable room with a beautiful view of Depok city.

Wifi tidak ada. Remote tidak ada batrei. Air minum tidak ada toileters tidak komplit.

It's dirty, the electric plugs are coming loose, the bathroom is really dirty... and so on... the wait for someone with an appointment at 2 o'clock to arrive is really long... we go in at 2.30, we immediately check out at 3.30, aka moving accommodation.

Many facilities are worrying.

The accommodation is not clean and the customer service is poor.

The room is clean, the AC is cold and comfortable.