On September 28, 2019 I was unable to check in, I was very disappointed, I came from afar, from the city of Jakarta, the hotel was also unfriendly and unfriendly to provide information to me, I tried to be heartened, and I just considered them not working professionally in his field, but on the one hand I am grateful to Traveloka and are responsive and quick to respond with my complaints, once again thank you Traveloka, success continues