Overall Ratings & Reviews Amory Hotel Ben Thanh

(My experience is based on my overall staying and others rating is based on my experience staying in their real amory Hotel for only the 2nd and 3rd night) Actually their staffs was friendly and facilities in Amory is great. But the first night was terrible. I booked the hotel room from July 2024 to be staying in November 2024. But when the time I arrive, they said their hotel was fully booked and I forced to be moved to their "sister" company which range 500 metres from their Hotel. At first, I agreed to be moved because they said it was the same company as their main hotel. But when I arrived, it was terrible. Beside I am the one who must be paying for the taxi fare which actually this case was their fault. The "sister" hotel was under renovation and the construction noise is extremely noisy drilling the wall. The bed and cupboard was old and dusty. The bidet also under repair and the Air Conditioner is hot. After I complaint for an hour and go back to their Hotel by my own taxi expenses (again). They moved me to the hotel next to their Real Amory's Hotel. But it still counted "downgraded" because it is smaller and not more comfortable from the room I booked. And they promised me the second day they will give me back the room I booked. The second and third day was OK, The room is clean and everything was far better than previous night. The breakfast is good with several type of Vietnamese food like Pho, Western and Indonesian food. Their staffs is actually friendly and really helpful.

Good place good staff and very friendly, all is good for me, if you take the bus from airport by bus 109 just tell them to go this hotel you can stop in front the hotel, strategic area in distric 1. Near to go everywhere famous place just by walking ❤️🫶🏻🫶🏻

Good, ambience and huge room. Location is very important near to shopping area.

Plus points: prime location right in the center, the room is generally okay for the price, fully equipped, there is a cooking and dishwashing area like a serviced apartment, clean, most surprisingly there is free breakfast, although the food is not delicious but I didn't think this hotel would have it, a plus point. Minus points: slow and small elevator, wifi for some reason couldn't connect to my laptop so I had to play from my phone which was quite inconvenient. Especially bad is that the room has almost no soundproofing, even though I was in the room I could hear what people in the hallway were saying very clearly. I came during the renovation phase of the hotel so it looked a bit boring but overall it was okay, it will probably be better when it's finished.

When we came the hotel is under renovation. So there were white dust came from below the door. But the room is clean and comfy. The receptionist speak english decently and offer us early check-in for free:).

Friendly staff, great location.

The location is very strategic near everywhere in the middle of the city.

The room is narrower than the photo. The seat was not the same as the photo, even though I asked the receptionist to change it but was refused. While the price is higher than an apartment in Binh Thanh I once lived in, the facilities are not as good. I think you should not book a VIP room here if you want to enjoy it because you will be disappointed. I don't know about the other rooms

The hotel is very comfy, good breakfast and very strategic. However it will be better if the staff is more initiative especially in refiling the water bottle and changing the toiletries (cause we stay for 4 days). But overall very very decent place to stay and will recommend to people. There is place to shop and food court across from it and very near the famous little hanoi egg coffee (just walk straight and you will find it) also the ben thanh market you can reach it in a walking distance.

The hotel does not have a place to park motorbikes, the parking fee is too high, and the soundproofing is not very good

A pleasant experience staying here. First time coming to Vietnam, I stayed here, the staff was friendly and easy to smile, very helpful, close to the city center, mostly I just walked to the city center.

Disappointed! The Air conditioner isnnot working, so hot inside the room while Saigon under the sun and very hot, we expect our room is not, but air con is not working, we have asked the hotel staff but on the 2nd night there is no follow up and the Aircon still hot and not working 😓 better to find another hotel.

Room is ok, cheap price can get breakfast, location is relatively strategic. It's just that one of the room cleaning staff is a bit unfriendly, greeted and said thank you did not reply. But the other staff are very helpful.

I booked a 24m2 room but in reality the room was very small, about 10m2, the hygiene was very poor, there was a lot of dust and hair in the room that had not been cleaned, I went down to tell the receptionist and they told me to clean it but when they came up they only took the trash and did not clean or sweep, the air conditioner was very loud, like it had been used for a long time so the engine noise was very loud. The smell of cigarettes was strong. I will not come back again.

Good place, good staff and close to city, better than market and local restaurant.

Great location, near to street food.

Hotel with extraordinary staff, especially brother Lung. My family and I stayed here for 7 nights and it was a pleasant experience. You can't go wrong with choosing this hotel at an affordable price with satisfying service. Thanks Amory.

The apartment was very good at price, service, breakfast, and location. Highly recommended for the reasonable price.

Good location, friendly staff, clean. Very recomended.

Đặt hạng phòng đắt nhất nhưng khi nhận phòng thì thất vọng vô cùng , cảm thấy quá phí tiền , xem ảnh phòng thấy phòng đẹp nên chấp nhận đặt phòng giá cao nhất nhưng khi nhận thì cảm thấy mình đã bị lừa vì tiền đã thanh toán từ đầu , mình yêu cầu khách sạn đổi đúng như phòng mình đặt vì mất tiền đặt phòng đó đã thanh toán , nhưng phía khách sạn bảo phòng như vậy khác góc chụp , có phải trẻ con đâu mà lừa nhau như vậy , có phải chưa đi khách sạn bao giờ đâu , lần đầu có trải nghiệm thất vọng vô cùng cực vì khách sạn , thế nên 3h sáng nhận phòng 11h trưa phải trả phòng gấp