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Traveloka (11)

Other sources (291)

9.3

Exceptional

From 11 reviews

Provided by travelers on

Cleanliness

9.4

Room Comfort

9.0

Meal

9.1

Location

8.9

Service and Facilites

9.0

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Traveler Reviews Zenseana Resort & Spa

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Customer reviews

PHAM H. T.

9.4

/10

Reviewed 86 week(s) ago

Phòng giống ảnh, tivi internet, nhân viên dọn dẹp sạch sẽ mỗi ngày

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Suttipong M.

9.4

/10

Reviewed 102 week(s) ago

Good, good service, clean room, unfortunately the air conditioner is not as cool as it should be. Everything else is very ok.

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vena f.

9.3

/10

Reviewed 106 week(s) ago

The rooms are clean, there is a balcony for smoking facilities, the food for breakfast is also delicious. Only the receptionist wasn't friendly and the hot water happened to be out, but overall it was ok.

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Accommodation's Reply

05 Oct 2023

Dear Sri Wulandari, Thank you for taking the time to share your recent experience at Zenseana Resort and Spa We are extremely delighted to hear that you enjoyed our amazing and relaxing times with us. Thank you so much for the vote of confidence, in regard to hotel facilities and breakfast. Please allow me to apologize regarding the experience you mentioned about receptionist and the hot water. Our sincerest apologies for the inconveniences caused. Cordially Jariya K. Operations Manager

herman r.

10.0

/10

Reviewed 127 week(s) ago

Hotel yang sangat bagus, fasilitas lengkap, breakfast yang enak dan banyak macamnya, sampe saya kekenyangan belum mencicipi semua, staffnya yang baik dan membantu. Minusnya kalo mau check-in dan check-out harus sabar menunggu, karena resepsionisnya masih berkutat dengan kertas-kertas dan birokrasi cek sana sini, dan ada depositnya sebanyak 3000 bath. Untung saya pegang uang cash.🤣