The hotel is closed but can still be booked via the Traveloka Site, the hotel called me back after my booking was successful in notifying me that the hotel was renovating and was not receiving guests. I was promised that my booking would be canceled on the Traveloka Site by the hotel and not subject to any payment. In fact, I got an email from the Traveloka Site if I would be charged a no show payment? I don't have a show but I can't check-in because the hotel is actually closed. please follow up, if the hotel is closed, the online booking is also closed and don't charge any fees to guests, I ask for a refund immediately.