Thank you for staying at The Omah Borobudur. We apologize for the inconvenience 🙏🏻. During our Hotel's existence, no items from guests were lost and if there were any items left behind, we would definitely inform the guest directly or via WhatsApp message or even send them to their home address (if the guest wishes). After the incident, all staff and Owners also wanted to take responsibility even though it was not us or other guests who took them, looking for the shoes on e-commerce or the link that you sent, but they were no longer in production and on May 4, 2025, Sunday, we had sent a message via WhatsApp that the shoes were no longer in production and if we replaced them with a nominal amount, how, but until May 6, 2025, Tuesday, there was no response from you. And I apologize, our Hotel still has someone on guard at night. Once again, we apologize for the inconvenience and thank you 🙏🏻