Overall Ratings & Reviews Ceylonz KLCC by Mana-Mana

Room is ok, hotel condition is ok, location is ok, but service at the counter is lacking

Standard room. Without any facility. Check in 3pm. And check out 11Am, normaly 12 but this place is like a aprtment they don't provide any facility

Service so good, so kind location near bukit bintang, alor. All staff so helpful, view from the room so nice, recommend for all people to stay this hotel when you at kuala lumpur, facilities new and clean, the room so clean and big for 3 person

View of the twin tower room and KL tower.

I swear the apartment is really comfortable. Get the best price. Kelen must choose this apartment. Oh yes, this apartment has many companies. There are by keys, by everywhere so there are lots of them. But my advice is to just choose the one available everywhere because the price is worth it plus the apartment is cool. I chose the exclusive studio suites.

There is a deposit of 300rm + tourist vat, the car park is full. Parking outside the hotel is charged 50 rm. Wrong parking where the wheels are peeled. Hotel is OK. Security is very good. If staying with friends on different floors Can not come to come to Meet at the lobby

need to wait a few hours before getting a key. didn't provide a parking.

Very disappointing, the view from our room is totally different from the advertised ones. we have already asked for a room with a view like in the picture but what we got is a room with no view at all. Just a dirty window with a very big building blocking every view. And also, the check in process took a lot of time, almost an hour. After check-in, my husband asked for a different room and we were being asked to wait until 6 pm with NO good news at all in the end. Totally disappointed! We did not stay in our room until 6 pm in case our would be changed soon and we did not want to make it dirty, but what? we waited for nothing. Ruined our holiday very much!

Very worst experience that I got, even it was last minute booking but still the management was sucks no proper information was given, and management doesn't provide parking at the beginning, they said can park just road side, even at the road side was massive parking and no parking space Then I have talk to guard where to park, the guards don't even know how to speaks English or Malay Then I just called the person who have checked in me and that person ask me to put deposit RM 200 then only they able to give parking device. And then the parking lot for parking was P4, I drove up till P5 and couldn't find the P4 then I called the person again he said must go to P3A. My day really sucks take almost 2 hours plus to check in. Anyway the room was cozy and tidy, nice environment I hope can improve service ASAP.

Good service, rooms are clean and comfortable, service is also good, view is good.