The security guard assigned on the night of our stay was rude and unaccommodating. We were not immediately accepted at the hotel even if we said we had a confirmed reservation. Instead of leading us inside at the lobby, he was the one who talked to the receptionist claiming that we had just booked our reservation and asked us to cancel it, saying that the hotel was full and just because he thought that our reservation wasn't paid yet. Hopefully, their staff shall be taught how to handle customers properly especially that rude security guard. Other than that, we had a comfortable stay.