I stayed in Nha Trang for two nights and chose Vin as my place to stay
I have stayed in Vin in many provinces and cities, however, I rate the service here as not good, not worthy of 5 stars
Regarding check-in, it must be said that it takes a long time and is not professional
Secondly, about the service in the room: even though I chose a high-class room, there was still no bathtub, no beach slippers, no welcome fruit
Regarding breakfast, there were really few dishes compared to the 5-star places I went to
Regarding parking, there is also very limited parking in the basement, otherwise it is in the hotel lobby
During peak times such as morning, noon, and evening, waiting for the elevator takes a long time, even though there are quite a lot of elevators, guests are still uncomfortable waiting from 10 to 15 minutes, sometimes 20 minutes
On the positive side: I rate it as having a good location, beautiful view right on Tran Phu street, clean, friendly, cute and enthusiastic staff
Hopefully the hotel will take note of these comments to further improve the service to be worthy of the class and worthy of 5 Star