7.3
Pleasant
From 160 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.3

Meal

7.3

Location

7.9

Service and Facilites

7.4

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Traveler Reviews Nirwana Resort

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20
40
Customer reviews
kukuh c.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
Bagus nyaman dan tenang. Terkesan.
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Rafa A.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 78 week(s) ago
Untuk harga segini kemahalan ga worth it gadapet fasilitas lebih, tempat kotor ga dibersihkan, handuk kotor kaya bekas, tempat sampah kecil, TV rusak, tempat tidur ga nyaman, kursi kotor, di apk dapet wifi nyatanya ngga ada extrabed mahal, ulasan ga sesuai dengan kenyataan! Kebantu alam yang indah saja jadi sedikit lebih baik.
1 people find it helpful
Meita E. W.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 97 week(s) ago
The staff is only 1 person, so the receptionist is also a room boy too. It's quite comfortable to stay, the room is clean, the bathroom is also quite clean, it's close to ow Baturraden, you just have to climb a little to Meruni Park (just walk). It's a shame that the hotel is not well maintained, the toilet water keeps running, the water faucet is also difficult to close. Only soap is provided, no brush and toothpaste. There is a bathtub, the warm water is okay, it works well, only the toilet has a problem. The sink water is also a bit cloudy. There is a swimming pool but no water 😅. There is a water heater but coffee, sugar and tea are not provided. But yes, it's quite okay for the price of under 200k. Hopefully in the future the management can repair damaged facilities, improve services, add staff as well. It's a pity that the mas doesn't have a friend 😁. Hope this review helps
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Novi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 161 week(s) ago
Memang kalau pas datang gak ada receptionist, kita datang menunggu agak lama karena sedikit yang kelola, memang tanpa AC lumayan pengap ruangannya walau hawa ruangannya dingin. TV di kamar juga kebetulan rusak, tapi sesuai dengan harga promo dibandingkan harga jika booking langsung di lokasi ya. All memuaskan.
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desi i.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 163 week(s) ago
The atmosphere is cool but please improve cleanliness again. There was a small frog on the toilet paper. I was afraid that at night there was the sound of the animal. Then the tv was broken so it was quiet. That's all that matters about cleanliness, the main thing for me. How good do you want it to be, if it's dirty, it's not comfortable. Thank you for the hospitality and service.
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2 people find it helpful
andi s.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 163 week(s) ago
Old, dirty, broken pipe, less services. Just like abandon building.
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Ohem C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 172 week(s) ago
The bed is quite comfortable, the broken shower bathroom is not justified, the TV volume is broken, there is no remote, and outside there is a lack of lighting, the impression is that the hotel is haunted. No coffee/sugar/tea like usual hotels²/inns.
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1 people find it helpful
Gilang P. P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 172 week(s) ago
Want to check in. The reception area is empty. Waited 15 minutes, the tv had a burs tube, the room door couldn't be locked.
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4 people find it helpful
arv r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 180 week(s) ago
A comfortable place for a staycation, although some facilities need rejuvenation, the service is super friendly and fun. Best place for family-cation. Recommended.
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1 people find it helpful
Tatu Y.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 192 week(s) ago
For the maintenance of the environment it is quite good, but for the rooms please take care. The room smells of carrion that can't go away. I give a decent rating because the room attendants are quite good and cool people. Oh yeah, I didn't ask to be trusted, but the room I was in had a female genderuwo, disturbed from midnight. As a result in the early morning decided to move places and choose to sleep in the car 🙏🏻.
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14 people find it helpful
robihan i.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 192 week(s) ago
It's really worth it, the price is that cheap, the rooms are clean and tidy. The outside area is also cool, there is a clean swimming pool, suitable for those who want to heal.
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3 people find it helpful
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Arini D. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 193 week(s) ago
There are no adequate facilities.
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2 people find it helpful
Salsabila P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 194 week(s) ago
The place is good. For the availability of warm water, it needs to be improved/checked before guests check in.
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1 people find it helpful
Benazir N. B.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 202 week(s) ago
Pelayanan kurang ramah, kamar kurang nyaman, panas, gerah. Gak ada sikat gigi, odol,
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Irma S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 208 week(s) ago
Vila nya vila sudah berumur, tapi rapi dan bersih, kamar nya luas, fasilitas air panas di kamar mandi nya ga berfungsi, trus lapor ke petugas langsung diperbaiki, setelah air panas nyala, eh besok nya ga nyala lagi, terpaksa panggil lagi petugas nya, diperbaiki lagi sama petugas yang sabar, terima kasih ya pak
1 people find it helpful
sintha i.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 224 week(s) ago
The service from hotel employees is very satisfying but it is very unfortunate that the condition of the hotel is not cleaned because there are still many cobwebs and lights that often die.
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Accommodation's Reply
14 Apr 2021
thank you for the suggestions and criticism and we will always pay attention to it .. with regards to electricity, sorry because we are in the highlands so if there is rain accompanied by lightning the electricity often goes out.
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Novi A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 226 week(s) ago
Comfortable lodging for families ... close to tourist attractions ... minus the hot water that doesn't work.
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1 people find it helpful
SANTONO
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 282 week(s) ago
The room is small, the lights are not bright enough, I brought my niece right away and asked to go home.
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1 people find it helpful
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Shafira K.
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 284 week(s) ago
It is really suitable for staying with family or friends, the place is spacious, the view can be, there is also a swimming pool for you who want to have fun. The toilet is okay, it's just that the socket is lacking because we are busy, so we can't all scream, must change because there are only 2 plugs.
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2 people find it helpful
Shafridha H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 286 week(s) ago
The toilet is broken, the hot water is not functioning, can't brush + toothpaste, the swimming pool is also zonk. Even though the atmosphere is very beautiful.
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3 people find it helpful
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