In my opinion, customer service still needs improvement, especially at the reception desk. I didn't feel a warm welcome there; the staff seemed cold and unfriendly. Perhaps it would be better if they were accustomed to smiling and looking at guests more amicably.
However, I really appreciated the friendliness of the other staff, especially the security guard and the male staff member who served breakfast. They were very friendly, prompt, and professional. I would also like to express my deepest gratitude to the security guard who found and returned my wife's wallet. His honesty and kindness really impressed us. May he always be blessed with goodness and blessings in his work.