8.4
Very Good
From 253 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.8

Service and Facilites

8.4

People often mention about Maxima Pearl Labuan Bajo
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Ambiance (10)
Distance to City Center (8)
Surroundings (8)
Hotel Area (8)
Bathroom (6)
Accessibility (5)
Wifi (5)
Room Space (5)
Bedroom (5)
Staff Friendliness (4)
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Traveler Reviews Maxima Pearl Labuan Bajo

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40
Customer reviews
I***l
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8.5
/10
Reviewed 11 week(s) ago
The room is clean, but the AC is not cold enough.
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1 people find it helpful
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Hilda P. S.
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Leisure
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5.8
/10
Reviewed 14 week(s) ago
Wow, I'm so disappointed, I also don't understand why the rating on Traveloka is at 8.4. Or maybe I'm just not as lucky as other visitors. I checked in after trip selling, you know how tired and happy it is. Once I arrived at the hotel, I wanted to take a short break, I tried to turn on the TV for entertainment because I was alone, the TV had no network, the staff said the wifi was having problems, I was in the hotel room for about 2 hours, the AC didn't feel cold, I thought because I had just gone out and it was hot outside, maybe it hadn't been on yet, after that I went out and came home at night, when I got to the room it really wasn't cold, it was just like a normal breeze.. Then I called the staff and they said to move to the 2nd floor. Okay, I said make sure the TV and AC are cold, they said it's been confirmed, sis. Yes, okay, I went in, the TV turned on, the AC still didn't feel anything, I left it for 20-30 minutes, there was still no change in temperature, I called the staff and they said they wanted to upgrade it to VIP, there was a staff who came to my room to deliver a fan. Okay, then I moved again to what they said was VIP, I also don't understand where it was called VIP, the TV was broken, the sheets looked like I was staying in a dirty hostel, the towels didn't seem to have been changed or what, my hands were itchy from use.
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2 people find it helpful
Accommodation's Reply
04 May 2025
Hi Sis, Thank you for taking the time to share your experience staying at our property. We are very sorry to hear that your visit was not as expected, and we apologize for the inconvenience caused, especially related to the room facilities such as AC, TV, and room cleanliness. Your input is very valuable for us to evaluate and improve further. We will also follow up directly with the relevant team so that similar incidents do not happen again in the future. We hope to have the opportunity to provide a much better stay experience in the future. Thank you for your understanding and once again apologize for this unpleasant experience. Best regards, NOVI
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Leanne W.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Little renovation in the bathroom would be good. Otherwise, nice place to stay.
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Accommodation's Reply
04 May 2025
Thank u for your feedback! we're glad to hear u had a pleasant stay with us. You seggestion about a litte renovation in the bathroom is much appreciated and will be taken inyo consideration for future improvements. We look forward to welcoming u again soon! Warm regaeds, Novi
t***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
spacious room excellent view for a hotel in its class highly recommended 👍 too bad there is no breakfast
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Thomas A.
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Leisure
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9.4
/10
Reviewed 25 week(s) ago
Horel Close to everywhere. Just walk to find food or shopping around Labuan Bajo. The view from above is cool. I want to stay here again if I go there again😊👍
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2 people find it helpful
M***a
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8.4
/10
Reviewed 28 week(s) ago
Good but the room is right next to the toilet which makes it uncomfortable
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3 people find it helpful
E***a
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Staycation
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5.4
/10
Reviewed 31 week(s) ago
The AC is not cold at all, there is no lift, it is not soundproof and it is not clean.
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1 people find it helpful
Daniela
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10.0
/10
Reviewed 32 week(s) ago
Ok, maybe the bed can be replaced with a more modern one.
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1 people find it helpful
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Lilik S.
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Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 35 week(s) ago
The room is huge and clean! And you'll get a beautiful landscape of the Marina!
2 people find it helpful
Hendra W.
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8.2
/10
Reviewed 37 week(s) ago
Close to the crowd so everything can be reached.
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M***n
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6.4
/10
Reviewed 39 week(s) ago
Everything is broken in my room. The floor was very dirty. No TV. Doorslide hardly closed. AC not working well. The front office wasn't that good. But the view is amazing anyway.
3 people find it helpful
Jan S.
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Transit
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6.2
/10
Reviewed 41 week(s) ago
Shabby, dated, poorly maintained. Toilet didn't flush. Huge cockroach in room. Sink dirty. Towel rack lose. Fridge in room is nice.
2 people find it helpful
G***a
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Leisure
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8.2
/10
Reviewed 47 week(s) ago
The towels are old stock which are hard and rough, the mattress is an old type of mattress which makes it uncomfortable when you sleep on it. But so far for this price it's still okay. Good service.
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2 people find it helpful
Y***o
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Leisure
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8.6
/10
Reviewed 49 week(s) ago
The room was quite nice, but unfortunately there were worms in the bathroom.
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S***a
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Leisure
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8.8
/10
Reviewed 56 week(s) ago
Facilities according to the price, the view is good.
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1 people find it helpful
R***o
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Leisure
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10.0
/10
Reviewed 58 week(s) ago
The hotel staff is friendly, responsive. The view of the VIP room is very beautiful.
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4 people find it helpful
Accommodation's Reply
01 Jul 2024
Thank you for staying at Maxima Pearl Labuan Bajo, waiting for your next visit.
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Tan L. H.
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Leisure
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8.1
/10
Reviewed 60 week(s) ago
The mattress is damaged when we sleep and it becomes flat, making us sick when we wake up.
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1 people find it helpful
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Tan L. H.
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Leisure
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8.1
/10
Reviewed 60 week(s) ago
Everything is quite good, only the mattress is so soft that when we sleep on it, the mattress becomes flat 🤣.
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Tan L. H.
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Leisure
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7.9
/10
Reviewed 60 week(s) ago
Everything is quite good, except the bed sinks when we sleep, so the mattress is very uncomfortable.
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1 people find it helpful
T***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 61 week(s) ago
The hotel staff is very friendly. Thank you.
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1 people find it helpful
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