8.3
Very Good
From 234 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

7.9

Location

8.3

Service and Facilites

8.4

People often mention about Expressia Stay
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Accessibility (5)
Wifi (5)
Ambiance (5)
Bedroom (5)
Distance to City Center (4)
Family Friendly (4)
Staff Friendliness (4)
Check-in/out Time (4)
Room Space (4)
Soundproof (4)
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Traveler Reviews Expressia Stay

Number of reviews per page
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40
Customer reviews
N***l
icon-Staycation
Staycation
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9.4
/10
Reviewed 7 day(s) ago
The accommodation was very clean upon arrival, given two bottles of water, two towels, and an electric kettle. The AC sometimes went up and down, probably because many people were using it. But overall, it was okay. The admin was very nice. I hope this apartment continues to sell well. There is no hot water here, only cold water. Soap and shampoo are available. Maintain the cleanliness and good service for the admin.
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D***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The staff was very friendly, confirmed the room via WhatsApp, was a bit confusing at first, but then it went smoothly, the deposit was quickly returned after housekeeping confirmed, the room was clean.
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2 people find it helpful
Rosalina R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
The electricity went out early in the morning, I sent a WhatsApp message but didn't move quickly until I got too hot in the room.
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2 people find it helpful
K***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Unlike what we imagined, it turns out that even though the price is cheap, the facilities are great and the rooms are tidy, the children really enjoyed staying here.
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2 people find it helpful
M***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 7 week(s) ago
Remote check-in via WhatsApp, deposit transfer, ID card image, digital door lock, unlocked with a code sent via WhatsApp after deposit. So far, it's a digital and sophisticated experience. Unfortunately, you have to get an access card from the lobby near the elevator in a specific tower. For new arrivals, don't go to the basement parking lot yet. To access the lobby from the basement elevator, you need an access card at the elevator access door and inside the elevator. I had to climb the stairs to the lobby. I was carrying a family, and the basement was hot. Finding the lobby and the elevator was a bit difficult because there are more than one tower. The access card is only for one tower or elevator. There is ample parking in the basement, but the distance between cars is narrow, so you need to be a good parker. Room: As expected, 2 BR, fully furnished. Unfortunately, of the three ACs, two weren't cooling, only cool. I complained to the admin, but the response was slow and convoluted. I was told repeatedly that the AC wasn't cooling, but I didn't believe it. I was told to turn off all the ACs and only turn on the one in the living room that wasn't cooling. I don't know what they wanted, but it was still hot. The admin called housekeeping and waited for over 30 minutes. In short, it was hot for over two hours. I complained and asked for a solution. Finally, I was given two studio rooms as replacements because the 2-bedroom rooms were all full. I finally got a room with cool AC and was able to rest well. The Wi-Fi is not great, not recommended for those who like MOBA games. Especially for those who need fast internet access. The rest is standard: towels, soap, shampoo, no toothpaste, and toothbrush. The TV only has national channels, no Netflix. There's a food court in the lobby, and ordering GoFood from outside is still possible. Oh, and prepare parking fees; a car costs 40,000 rupiah per day.
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A***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Recommended, only one night but totally worth it, the owner is friendly, the deposit was returned immediately.
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1 people find it helpful
Guest
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
made a sudden online booking while driving late at night to stay overnight. the staf (mr. ical) was friendly and helpful for late check-in (just make sure to inform the approximate time of your arrival). deposit needed in exchange for the key and the refund was quick on the same day when I checked-out. the room was nice and clean, amenities were good enough (no toothbursh & tooth paste, include them please!). truly a better option than regular guesthouse for solo or family stay
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1 people find it helpful
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Opik R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The main thing is that it's comfortable and the kids are happy, next time I'll come here again with something else 😁🥰
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2 people find it helpful
I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
The room is very nice, highly recommended.
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2 people find it helpful
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Naomi T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 209 week(s) ago
Nice view, good check in and check out simple and complete facilities. Kids love it.
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3 people find it helpful
Accommodation's Reply
31 May 2022
Thank you mom. We are waiting for your return at Expressia Stay. Warm regards ..
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Netty R.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 210 week(s) ago
Kami check in malam hari. Nunggu beberapa lama AC tidak dingin dingin ternyata rusak. Sudah complaint, pas kami keluar cari makan pihak teknisi datang. Saya blng saya sedang makan di luar karena tidak ada yang buka foodcourt di aprt tersebut. Saya makan di luar apart. Setelah selesai makan saya kabarkan kami sudah ada di kamar. Pihak aparr blng teknisi sudah tidak ada kami tidur keadaan panas AC mati. Kami membuka pintu balkon agar kami ga sesak nafas, dengan memindahkan kasur keruang tengah (saya tau itu bisa kena denda, tapi cuma itu yang bisa kami lakukan karena AC mati. Dan pihak apart tidak memberikan solusi apa apa) membiar kan kami tidur kepanasan, setelah itu pihak apart memberikan kami penalty hrsembayar denda karena kami menurun kan kasur. Apakah mereka mikir kami tidur kepnasan dalam keadaan AC mati? Tidak memberikan solusi kami apa apa? Setelah kami memikirkan sendiri agar kami tidak sesak karena AC mati dengan memindahkan kasur ke ruang tengah (agar ada udara segar masuk dengan membuka pintu balkon) kami ditagih denda? Cukup ucapan maaf dan membiarkan kami tidur kepansan?
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15 people find it helpful
Accommodation's Reply
05 May 2022
Sorry, because our engineering doesn't work 24 hours and you just arrived after eating at 00.39. The problem with the AC that isn't cold, we also need a report from our engineer too. It's not that we don't want to help with complaints from Mrs. Netty Rosnawati. Thank you
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Anna J.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 214 week(s) ago
Didn't get a toothbrush and toothpaste, the shower water came out small.
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2 people find it helpful
Accommodation's Reply
08 Apr 2022
Sorry mom, Expressia Stay doesn't have amenities. And sorry for the inconvenience of the small water shower. Thank you
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Dimas A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 214 week(s) ago
Not bad for the apartment, only electricity likes to go down (if using 3 AC at the same time with a refrigerator plus TV and hairdry).
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4 people find it helpful
Accommodation's Reply
08 Apr 2022
Thank you sir. For electricity, we will fix it again, hopefully if you come back to stay at Expressia Stay this will not happen again.
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Permata P. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 223 week(s) ago
Apartment as advertised. Clean. It's just that there is no hot water for bathing, but that's okay. The swimming pool is comfortable. Can borrow a hairdryer. Cold AC. Stay expressia is very helpful. Thank you.
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5 people find it helpful
Permata P. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 224 week(s) ago
Clean room, cold air conditioning, enough wifi, you can borrow a hairdryer, there is an electric kettle of hot water, clean towels, it's a shame the bathroom doesn't have hot water, but it's not a problem, it's just as easy for ants to come out from between the tiled floors, just suggest that this was fixed as it was a bit annoying. The swimming pool is clean, and not too crowded. The staff from expressia are friendly and very helpful.
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3 people find it helpful
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Abdul H. U.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 279 week(s) ago
It & amp; # 39; s fun whether it's staying alone or with a partner.
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2 people find it helpful
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Kamel L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 280 week(s) ago
Good, the waiter is really kind, just great.
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2 people find it helpful
Junius
icon-origin-TRAVELOKA
6.7
/10
Reviewed 305 week(s) ago
Shower does not work, the rest, it remains comfortable to rest.
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1 people find it helpful
ni made a.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 326 week(s) ago
This accommodation looks the same as the one drawn.
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2 people find it helpful
ni made a.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 327 week(s) ago
Safe and comfortable accommodation, close to Indomaret, easy to find food. In addition, we were very helped by the staff who were so friendly, and always ready to help when we needed. Next we will definitely stay here again
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Accommodation's Reply
06 Feb 2020
Dear Ms. Made, Thank you for choosing to stay at Expressia Stay. Guest satisfaction is one of our commitments, thank you for giving us positive feedback. We look forward to returning to Expressia Stay. Warm regards, Dicky - GM
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