Overall Ratings & Reviews Whiz Residence Darmo Harapan Surabaya

Enjoyable stay. The room is spacious, the kitchen utensils are complete and functional, the facilities are also quite complete. Maybe what needs to be improved is the cleanliness of the dishwashing filter which was not thrown away from previous guests, and the hot water which is sometimes easy to use and sometimes difficult. But overall very satisfied staying here, will definitely come back next time.

This residence is super spacious. There is plenty of green spaces too. The pool and gym are huge. Service is polite and efficient. They may be understaff for the huge garden though.

The rooms are quite spacious, the service is ok and with the calm atmosphere I need.

Perfect for group. The bedroom can accommodate 6 people. Nice and cooperative crew. Cafe and live music just few step away, supermarket and coffe shop 3 minute walk.

An old hotel, but the facilities can still be used properly. For the cleanliness of the corridor in front of the room, it is lacking. As well as cleanliness in the room. Still a lot of dust. And the balcony also needs mopping.

Hmm, ordered a 3-room apartment, old building, lack of cleanliness, a bit uncomfortable, just overnight

Very OK apartment/residence.

The place is comfortable. The receptionist is friendly and responsive. The kitchen equipment is quite complete.

There is a lack of attention to maintenance, the condition of the bathroom shower needs to be replaced, the TV cable channels need to be ensured to be live, and all equipment needs to be filled up every day as well as helpful and responsive customer service. Not casually answer. It is also necessary to pay attention to the condition of the unit room by the resident manager, anything that is damaged and needs to be fixed up for the convenience of the customer.

Dirty place, a beer already open in the refrigerator, useless bathtub dirty and water only from shower, no warm/hot water for bathing.

I'm sorry if I give a bad review, the management can improve, it's different from the one in Malang. If in Malang the hotel is clean and very comfortable.

The room itself is okay, 2BR with 2 levels. The 1st floor has a kitchen, tv room, dining room, and toilet. On the 2nd floor there are 2 bedrooms and 1 bathroom (with bathtub). Bungalow type with affordable price. Unfortunately for the hotel area is not maintained. There are many rooms around that have been damaged, left abandoned and not repaired. Even more sad, the room is visible from our room so that it adds to the impression of horror at night when opening the curtains or windows. For satisfactory service, the staff is very friendly. The breakfast menu is not tasty and the menu choices are less diverse.

I've stayed at the resident whiz several times, just yesterday I felt uncomfortable starting to enter the receptionist until the next day, I was already called "Morning, sir, it's time to check out" I really didn't expect it, if it was more than 11 o'clock it was still normal because check out time was at 12:00. The rest is good, the hotel is spacious, parking is spacious, the facilities are complete and cool.

A fun place close to a supermarket near Pakuwon mall, clean just as entering the bath water on the top floor, it's not smooth behind the hotel, it's a bit scary because the building is empty and not maintained, everything else is ok at that price.

For those who bring family and save a lot, because like your home, there is a comp kitchen with entry equipment, the price is also not expensive, full ac, including the living room, only breakfast is lacking.

The rooms were clean. No mosquitoes. (When we stayed in another room a few months ago, there were a lot of mosquitoes). We liked the kitchen. But this building is different from the pictures displayed by app. No living room. You should change the pictures. Please show us the real ones.

Wide. The rooms are also spacious. The employees are friendly and alert when needed. It is just. Need some information about TV channel and no. Tel that can be contacted such as FO, housekeeping and so on. Eniwei, here is also a kitchen. So you can cook instant noodles.

Recommend for family to stay for longtime.

Fun, good service, recommended for West Surabaya.

Fun, good service, recommended for West Surabaya.