Check-in and check-out were fine: fast and smooth.
The staff were friendly, polite, and helpful.
The room was okay, although the bedsheets were a bit stained from age. The towels and footcloths weren't white either, as they were old. A hotel like Swiss Bell should definitely replace them.
The ocean view room I chose was actually fine, but the problem was the numerous insects. I couldn't relax on the balcony. I had to keep the balcony door tightly closed for fear of insects, including geckos, coming in.
Breakfast had a wide variety, but the only tasty option was the egg variety, and there were also lots of flies and insects.
The pool was actually okay and very spacious, but unfortunately, there were many dead insects floating around in the large pool. I wonder why it wasn't cleaned.
Also, the water's pH level seems to have been neglected, as it's unpleasant on the teeth.
The gym is still okay for exercise.
Overall: Maintenance could be improved further.