8.7
Very Good
From 1,047 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.4

Location

8.7

Service and Facilites

8.8

People often mention about Swiss-Belresort Belitung
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Ambiance (28)
Bedroom (28)
Room Space (27)
Staff Friendliness (23)
Bathroom (23)
Family Friendly (21)
Hotel Area (20)
Surroundings (15)
Accessibility (14)
Taste (14)
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Traveler Reviews Swiss-Belresort Belitung

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40
Customer reviews
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Nice view and nice staff, the hotel is also clean.
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Accommodation's Reply
29 Jul 2025
Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the beautiful view, the cleanliness of our hotel, and the hospitality of our staff. We truly look forward to welcoming you back for another pleasant stay in the future. Warm regards, Swiss-Belresort Belitung
I***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The receptionist is friendly, the staff are also friendly, the food tastes good, but there isn't much variety.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Guest, Thank you for your review! We are delighted to hear that you were satisfied with the friendliness of our receptionist and all our staff, and that you enjoyed the food we served. Your feedback regarding the menu variety is greatly appreciated and will be used as a basis for future service improvements. We look forward to your next visit for an even more enjoyable experience! Best regards, Swiss-Belresort Belitung
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r***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The place is clean and comfortable. It's a shame you can only swim until 7 pm, hehe
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for your positive review! We're delighted to hear that you found our space clean and comfortable. We look forward to welcoming you back for an even more enjoyable experience! Best regards, Swiss-Belresort Belitung
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Meilanie S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Check-in and check-out were fine: fast and smooth. The staff were friendly, polite, and helpful. The room was okay, although the bedsheets were a bit stained from age. The towels and footcloths weren't white either, as they were old. A hotel like Swiss Bell should definitely replace them. The ocean view room I chose was actually fine, but the problem was the numerous insects. I couldn't relax on the balcony. I had to keep the balcony door tightly closed for fear of insects, including geckos, coming in. Breakfast had a wide variety, but the only tasty option was the egg variety, and there were also lots of flies and insects. The pool was actually okay and very spacious, but unfortunately, there were many dead insects floating around in the large pool. I wonder why it wasn't cleaned. Also, the water's pH level seems to have been neglected, as it's unpleasant on the teeth. The gym is still okay for exercise. Overall: Maintenance could be improved further.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you very much for your review and feedback. We are pleased to know that the check-in/check-out process was smooth and that our staff provided friendly and helpful service. Regarding the several comments you have made, we apologize for any inconvenience. Regarding the dull appearance of the bed sheets, towels, and footcloths, we are aware that some of the linens are due for replacement and are currently undergoing a gradual renewal process. Regarding the swimming pool, we ensure that water quality checks, including pH levels, are carried out daily to meet standards. However, we greatly appreciate your feedback regarding insects in the pool area and on the balcony—we have forwarded this to the operations team for further action to ensure our guests' continued comfort. Your feedback regarding breakfast and the cleanliness of the public areas is also highly appreciated, and we will use this information to evaluate and improve our service in the future. We look forward to welcoming you back for an even better experience. Thank you for your trust in Swiss-Belresort Belitung. Best regards, Swiss-Belresort Belitung
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Hermanto T. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very pleasant with a comfortable atmosphere and friendly and very attentive staff.
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Accommodation's Reply
14 Jul 2025
Dear valued guest, Thank you for your positive review. We are delighted to hear that you enjoyed our resort's ambiance and the friendly and attentive service provided by our staff. Your comments motivate us to continue providing the best service possible. We look forward to welcoming you back to Swiss-Belresort Belitung. Best regards, Swiss-Belresort Belitung
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vience m. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable and family friendly atmosphere. Good and complete facilities. Delicious and varied breakfast menu.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for your positive review. We are very pleased to hear that you enjoyed the comfortable and family-friendly atmosphere, and were satisfied with the facilities and variety of breakfast menu that we serve. We look forward to welcoming you back to Swiss-Belresort Belitung for an even more memorable stay in the future. Warm regards, Swiss-Belresort Belitung
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Rita K. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
This hotel has parking, which is also nice.
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Accommodation's Reply
30 Jun 2025
Dear Guest, Thank you for your review! We are glad to know that you had a comfortable stay and that our parking facilities were convenient for you. We hope to welcome you back on your next visit. Warm regards, Swiss-Belresort Belitung
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Rita K. D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel with the best view, restaurant pool directly facing the sea.
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Accommodation's Reply
30 Jun 2025
Dear Guest, Thank you for your appreciation! We are proud to provide a stay experience with the best view, as well as the comfort of a restaurant and swimming pool that directly faces the sea. We hope this experience was memorable and we look forward to your return visit. Warm regards, Swiss-Belresort Belitung
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D***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The place is quiet and the view of the sea is beautiful.
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Accommodation's Reply
18 Jun 2025
Dear Guest, Thank you for taking the time to leave a review. We are pleased to know that you enjoyed the serene atmosphere and beautiful sea views at Swiss-Belresort Belitung. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Swiss-Belresort Belitung
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
An excellent choice of Belitung hotels.
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Accommodation's Reply
18 Jun 2025
Dear Guest, Thank you for your positive review! We are delighted to know that Swiss-Belresort Belitung was a memorable choice for you. We hope to welcome you back again soon for another enjoyable experience. Warm regards, Swiss-Belresort Belitung
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Rita K. D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The pizza isn't as good as the chicken soto, but the stuffed dog is good.
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Accommodation's Reply
18 Jun 2025
Dear Guest, Thank you for sharing your experience with us. We apologize if the taste of our pizza did not meet your expectations — we will pass this feedback on to the culinary team for evaluation. However, we are glad you enjoyed our stuffed dog! We hope to continue to provide an overall pleasant stay on your next visit. Best regards, Swiss-Belresort Belitung
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H***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
I would recommend my friend & family to stay here. Friendly staff & cleanliness are amazing.
1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear valued guest, Thank you so much for your kind words and recommendation! We’re truly grateful for your appreciation of our friendly team and the cleanliness of our resort — it means a lot to us. We look forward to welcoming you, your friends, and your family back to Swiss-Belresort Belitung for another memorable stay! Warm regards, Swiss-Belresort Belitung
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Ni Luh P. U. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The hotel's location is very strategic, there is direct access to a beautiful beach, and the view from the hotel room is also very nice. The staff are very friendly and helpful in providing various recommendations for tourist destinations. The rooms are also spacious and comfortable, the vibes are like in Santorini 😄
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Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for this wonderful and enthusiastic review! We are delighted to hear that you enjoyed our hotel’s strategic location, direct beach access, beautiful room views, and the friendliness of our team in providing tour recommendations. We are also pleased to hear that you felt comfortable with the spacious room and the ambiance reminiscent of Santorini. We hope your stay at Swiss-Belresort Belitung brings you wonderful memories, and we look forward to your next visit! Warm regards, Swiss-Belresort Belitung
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The room is clean, the atmosphere is calm, the hotel staff is friendly, there is a beach view and there is direct access to the beach, the price is cheap but the facilities are really good
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for taking the time to share your experience. We are very pleased to know that you felt comfortable with the cleanliness of the room, the peaceful atmosphere, and the friendly service from our team. We are also happy to hear that you enjoyed the direct access to the beach and the facilities we provide. Your satisfaction is our motivation to continue providing the best service at a friendly price. We look forward to welcoming you back to Swiss-Belresort Belitung! Warm regards, Swiss-Belresort Belitung
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
the view is really beautiful, I don't regret coming here, even though it's quite a journey from the city
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for your positive review. We are very happy to hear that you enjoyed the beautiful scenery during your stay with us. Although it is quite far from the city center, we are glad to know that the experience was worth the trip. We hope to welcome you back for a more enjoyable vacation in the future. Warm regards, Swiss-Belresort Belitung
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
comfortable and clean room, okay hotel atmosphere, friendly staff. happy with the restaurant facing the sea, the view is beautiful... it's just a shame for a 4-star hotel the taste of the breakfast food is just standard, the variety is also lacking. even though staying at a hotel during breakfast is one of the choices if the taste of the food is impressive.
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+4
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for sharing your experience staying at Swiss-Belresort Belitung. We are very pleased to know that you felt comfortable with the cleanliness of the room, the hotel atmosphere, and the friendly service from our team. We are also glad that you enjoyed dining at our restaurant which directly faces the sea. Regarding your feedback on the variety and taste of the breakfast menu, we apologize if it has not met your expectations. Your review means a lot to us as evaluation material to improve the quality of service and culinary experience in the future. We hope to welcome you back with an even better experience. Warm regards, Swiss-Belresort Belitung
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Yahya W. N. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
the view from the room is beautiful, the room is very comfortable, the distance to tanjung kelayang and tanjung tinggi is close. there is also a motorbike rental at a reasonable price of 150 thousand per 24 hours. suggestion that the beach in the hotel area be cleaned so that it can be used for playing.
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Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for your positive and detailed review. We are pleased to know that you enjoyed the comfort of your room, the beautiful view, and our strategic location close to Tanjung Kelayang and Tanjung Tinggi. We are also pleased that our motorbike rental facilities could support your comfortable trip while in Belitung. Regarding the suggestion regarding the cleanliness of the beach in the hotel area, we really appreciate it. Your input will be our attention to improve the quality of the beach area so that it can be more comfortable for guests to use. We hope to welcome you back to Swiss-Belresort Belitung on your next visit. Warm regards, Swiss-Belresort Belitung
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G***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The hotel is nice and comfortable. Near tourist attractions, near Indomaret. Breakfast is varied.
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Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for this short but meaningful review. We are glad to know that you felt comfortable during your stay and enjoyed the strategic location of the hotel and the variety of breakfast menu that we provide. We hope that you had a pleasant stay overall, and we look forward to welcoming you back to Swiss-Belresort Belitung. Warm regards, Swiss-Belresort Belitung
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Full provide. Rental, free transfer to near area . Etc
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Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you found our comprehensive services helpful, including rental facilities and free shuttle service to the surrounding area. Guest comfort and convenience during their stay is our priority, and we look forward to continuing to provide the best service on your next visit. Warm regards, Swiss-Belresort Belitung
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Sis Lydia, Sis Fajri, the whole team is united and serves with all their heart..thank you note: for the swimming pool, please maximize its cleanliness again😍
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Accommodation's Reply
08 Jul 2025
Dear Guests, Thank you for your warm review and appreciation for Kak Lydia, Kak Fajri, and our entire team. We are very happy to know that our service was impressive and sincere in your eyes. Regarding the feedback on the cleanliness of the swimming pool, we thank you and will immediately follow up so that the guest experience is more optimal in the future. We look forward to welcoming you back to Swiss-Belresort Belitung. Warm regards, Swiss-Belresort Belitung
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Number of reviews per page
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