8.9
Very Good
From 262 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

8.8

Service and Facilites

9.0

People often mention about Radisson Blu Resort Phu Quoc
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Family Friendly (3)
Staff Friendliness (3)
Activity Option (3)
Room Space (3)
Surroundings (2)
Wifi (2)
Ambiance (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Radisson Blu Resort Phu Quoc

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20
40
Customer reviews
Pham T. P.
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Leisure
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10.0
/10
Reviewed 18 week(s) ago
Beautiful room, clean, luxurious, high-class amenities, with airy balcony. The hotel smells good everywhere, the bathroom has a crazy bathtub. Friendly, enthusiastic staff. Private beach, swimming pool. Nothing is missing. Especially the top breakfast buffet. Full of international cuisine, appetizers, desserts are also rich. I like the beverage area the most, fragrant tea. 10 points, nothing like that. Did not disappoint my expectations because I liked it right from the first search.
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2 people find it helpful
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Vo Thi H. T.
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10.0
/10
Reviewed 25 week(s) ago
Thank you Radisson Blu for giving my daughter a birthday cake ❤️❤️❤️
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Vo Thi H.T., Thank you for sharing your experience with us! It was great to hear that your daughter was happy with the little birthday gift from Radisson Blu Resort Phu Quoc. We are honored to have been a part of your family’s special moments and look forward to welcoming you back in the near future! Best regards, Lu Gia Man Guest Experience Manager
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Thi T. H. N.
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9.1
/10
Reviewed 25 week(s) ago
Far from the center, friendly staff, spacious room, comfortable family stay, grandworld shuttle bus, normal breakfast, separate swimming pool for children and adults, has snow foam spray every afternoon, very fun
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Accommodation's Reply
03 Jul 2025
Dear Thi T. H. N., Thank you for choosing Radisson Blu Resort Phu Quoc for your family vacation. We are delighted to know that you enjoyed the friendly staff, spacious rooms and recreational activities such as the snow foam fountain. We have noted your comments on the location and breakfast to continue to improve our services. We hope to welcome you back soon! Best regards, Lu Gia Man Guest Experience Manager
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HOANG T. T.
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Leisure
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9.4
/10
Reviewed 26 week(s) ago
Everything is very cute, the staff is enthusiastic but the lobby staff is a bit arrogant, leaving guests to take care of their own belongings while waiting to check in and check out.
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Accommodation's Reply
03 Jul 2025
Dear HOANG T. T., Thank you for choosing to stay at Radisson Blu Resort Phu Quoc and taking the time to share your experience. We are delighted to know that you appreciate the friendliness and enthusiasm of our staff. We are sorry for the incomplete experience in the lobby area and would like to take note of your sincere comments. We will work with the relevant departments to improve the spirit of supporting guests during the check-in/check-out process. We hope to welcome you back soon in the near future with a more complete experience. Best regards, Lu Gia Man Assistant Customer Experience Manager
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Nguyễn Đ. M.
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5.9
/10
Reviewed 36 week(s) ago
I don't know if it was the travel agent or the hotel that informed me that the hotel didn't call to confirm my booking. When I contacted the hotel, they told me to book a car 24 hours in advance and said they didn't have my information so I had to take the bus back to the hotel. The experience was really not fun.
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Phuong H.
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5.6
/10
Reviewed 38 week(s) ago
This looks like a twilight zone, the place is dead. Smell mold everywhere we have to leave the next day.
1 people find it helpful
Accommodation's Reply
05 Nov 2024
Dear Phuong H. Thank you so much for taking the time to share your honest feedback on your recent stay with us. We truly appreciate your input, as it helps us identify areas for improvement. We would like to express our sincere apologies for any inconveniences you may have experienced during your stay. Your comments are important to us, and we are committed to making improvements. Please rest assured that we are taking your feedback seriously and will work on ensuring that future stays are more enjoyable. We appreciate your patronage, and we truly hope that you will give us a second chance to welcome you back and exceed your expectations. Wishing you health and prosperity! Best regards, Dinh Thi Nhu Trang Guest Experience Manager
Hoang Gia Pham
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9.7
/10
Reviewed 81 week(s) ago
Không có điểm nào để chê, khách sạn đẹp, phòng sạch sẽ, được nhân viên dọn dẹp hàng ngày, phòng rất rộng rãi và được thiết kế rất đẹp, giá phòng rất tốt so với chất lượng. 10 điểm ạ. Many thanks to Raddison Blu for making our honeymoon more complete
4 people find it helpful
Accommodation's Reply
10 Feb 2024
Dear Hoang, Thank you very much for choosing Radisson Blu Resort Phu Quoc for your honeymoon trip. We are delighted to know that your stay was made more special thanks to the dedication of our team. We hope to welcome you back soon. Best regards, Julia Shakhova Guest Experience Manager
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Mai D. A.
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8.5
/10
Reviewed 86 week(s) ago
I'm quite satisfied with the hotel's enthusiastic welcome. The room is ok, but I was hunting for a sale or something, so I was pushed into a room with a view of the corrugated iron roof. It's a bit disappointing.
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1 people find it helpful
Accommodation's Reply
18 Dec 2023
Dear Mai Duc Anh, Thank you for taking the time to review your experience. We are delighted to know that you enjoyed the welcome at Radisson Blu Resort Phu Quoc. On another note, we're sorry to hear that you didn't enjoy the view from your room. We hope to have the opportunity to serve you better next time. Best regards, Julia Shakhova Guest Experience Manager
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My Ngoc H.
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9.7
/10
Reviewed 93 week(s) ago
Had a great summer vacation at Radisson, the hotel staff took great care of the customers, the breakfast was varied and delicious
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Accommodation's Reply
22 Oct 2023
Dear My NH, Thank you for your positive review of the breakfast buffet as well as the professional service of our staff. We hope to welcome you back one day soon. Best regards, Julia Shakhova Guest Experience Manager
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Hoàng Đ.
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9.4
/10
Reviewed 110 week(s) ago
Minus: long check-in process, not flexible. Laundry requires a fixed time frame, but the waiting time for washing is also very long. Asked to clean the room for the second time in the day, the receptionist when receiving the request, he seemed very reluctant. Bell-boy wasn't available, so I carried my luggage up to my room and went to the car because of the long wait. Buffet cleans the table for a long time, lacks dishes and glasses, the cleaning staff is very unsupportive. When I went back to Grand World, I asked the hotel to send a car to come early because I had a small child, but the receptionist firmly refused (even though I was leaving, just a few steps from the station), had to wait at the station before starting. driving the car, making the family have to wait for the car for a long time (it rained) even though there were old people and young children. Plus points: Security, buffet area receptionist and babysitting staff ok. Nice room, nice view. Near safari, vinwonder, grandworld, convenient to travel. Delicious and varied buffet. Nice swimming pool, clean sea. Basically the hotel is good but the management and staff training needs to be improved
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Accommodation's Reply
25 Jun 2023
Dear Do, Thank you for taking the time to share your feedback about your visit to Radisson Blu Resort Phu Quoc. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate that you pointed out the excellent service you received from our team. Our wonderful reception and the staff at the kids club. Sincerely apologize for the shortcomings that you encounter, those points will be carefully considered and reported to the relevant department heads for timely remedy. We are always pleased to welcome you and on behalf of the entire staff at Radisson Blu Resort Phu Quoc, I look forward to welcoming you back. Best regards, Julia Shakhova Guest Experience Manager
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Viet A. N.
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9.4
/10
Reviewed 114 week(s) ago
Great, staff very enthusiastic. True 5 star level.
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4 people find it helpful
Accommodation's Reply
29 May 2023
Dear Nguyen Viet Anh, Thank you for your positive review as well as your kind compliments about our staff. We hope to have a chance to welcome you again. Best regards, Julia Shakhova Guest Experience Manager
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Nguyen T. Q. a.
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9.7
/10
Reviewed 127 week(s) ago
Chuyến đi của gia đình rất thoải mái tại Radission. Phòng sạch đẹp, rộng rãi, đầy đủ tiện nghi và giường rất rộng nên thoải mái khi có em bé ngủ cùng. Buffet ăn sáng đa dạng đến 11h mới đóng cửa. Nhân viên hỗ trợ nhiệt tình. Một góp ý nhỏ phòng Kid's Club nên bỏ tivi đi vì các bé vào chơi sẽ không tập trung chơi mà thích xem hơn.
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1 people find it helpful
Accommodation's Reply
06 Mar 2023
Dear Quynh Anh, Thank you for your positive review of the room and breakfast buffet as well as the professional service of our staff. And we appreciate your suggestions for improvement. We hope to welcome your family back one day soon. Best regards, Julia Shakhova Guest Experience Manager
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Huỳnh D. T.
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9.7
/10
Reviewed 129 week(s) ago
Buffet ngon lắm nha . Phục vụ nhiệt tình lắm từ ăn uống đến dọn dẹp
1 people find it helpful
Accommodation's Reply
22 Feb 2023
Dear Huynh Duy Tien, Thank you for your positive review. We are honored to know that you enjoyed the food and were satisfied with the service of our staff. We hope you will return soon. Best regards, Julia Shakhova Guest Experience Manager
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Trần N. K. N.
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8.5
/10
Reviewed 130 week(s) ago
The service is slow, the breakfast buffet is 90% the same every day so it's a bit boring, but the food is quite ok, the fruit in the room is a bit expensive, the house cleaning is also a bit slow, the beach is beautiful, the lawn is also beautiful but compared to other resorts like vinoasis, it's not that different
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5 people find it helpful
Accommodation's Reply
22 Feb 2023
Dear Nhu Tran, Thank you for taking the time to rate your experience at Radisson Blu Resort Phu Quoc. We are happy to know that you enjoyed our beautiful beach and enjoyed the food. Thank you for taking the time to share your feedback on cleaning. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive feedback so we can continuously improve our services. We hope for another opportunity to exceed your expectations. Best regards, Julia Shakhova Guest Experience Manager
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Dale E. D.
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9.1
/10
Reviewed 132 week(s) ago
The room was very clean and comfortable and made up every day.
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Accommodation's Reply
04 Feb 2023
Dear Dale, Many thanks for your rating and comments. We are delighted to read that you liked the room at Radisson Blu Resort Phu Quoc. We hope to welcome you again some day soon. Kind regards, Julia Shakhova Guest Experience Manager
Tang N. T. P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 132 week(s) ago
My family and I have fun here. The food is great, landscape is impressive, lots of activities available for kids. Inside the room, furniture is bit old and air-conditioner in living room is not cool enough. Staff is helpful and welcoming, minor complaint on the shuttle from airport didn't pick us up because 10 minutes late of our flight and we were not allowed to shift to the next trip. Hope it can be more flexible next time, it created our 1st bad impression when we start the holidays.
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Accommodation's Reply
04 Feb 2023
Dear Ngoc, Thank you very much for taking out time to review your positive experience with us. We are delighted to read that your wonderful family had a fun holiday at Radisson Blu Resort Phu Quoc. Special thanks for mentioning our dedicated staff. We appreciate you bringing the less positive moments to our attention, as it helps us point out the areas we need to work on. We hope to welcome you and your family back and impress you with an even better service and facilities, whenever you return to our beautiful island. Kind regards, Julia Shakhova Guest Experience Manager
Phuong N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 132 week(s) ago
Book cheaper room than bthg. Everything is good. Except the toilet is often clogged
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3 people find it helpful
Accommodation's Reply
03 Feb 2023
Dear Thi Phuong Nguyen, Thank you for your review, it is a pleasure to know that you had a great experience with us. We apologize for the problem you experienced, we will check the bathroom in your room and fix the problem. We hope to welcome you again soon. Best regards, Julia Shakhova Guest Experience Manager
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Pham M. L.
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9.4
/10
Reviewed 135 week(s) ago
Resort rộng, sạch, đẹp. Nhân viên nhiệt tình, anh tài xế tên Linh đã hỗ trợ chờ mình khi mình bị trễ chuyến bay, bạn Tú phục vụ buffet sáng chu đáo, các bạn nhân viên đều vui vẻ, nhiệt tình hỗ trợ. Đồ ăn sáng ngon, cafe ngon, phòng luôn được dọn dẹp sạch, dịch vụ của resort tốt. Mình sẽ giới thiệu bạn bè và sẽ trở lại.
2 people find it helpful
Accommodation's Reply
17 Jan 2023
Dear My Linh Pham, Thank you for your positive review. We are delighted to hear that you thoroughly enjoyed your stay at Radisson Blu Resort Phu Quoc and that the service provided by the staffs Linh and Tu made a good impression on you. We hope to welcome you again soon. Best regards, Julia Shakhova Guest Experience Manager
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la lo
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8.4
/10
Reviewed 135 week(s) ago
Resort có khuôn viên và bãi biển đẹp, có xe đạp để dạo vòng khá thư giãn. Phòng mới, đẹp đủ tiện nghi, không có hoa quả mời ngày đầu đến. Hôm nhà mình ở phòng family gần công trường, có vẻ cách âm cửa không tốt nên khá ồn, họ làm liên tục từ 8h sáng đến 12h trưa và chiều cũng làm muộn đến 6h tối, ảnh hưởng việc nghỉ ngơi. Nhân viên thân thiện, luôn tươi cười với khách, nhân viên lễ tân và điều xe điện nhanh nhẹn. Nhân viên sảnh đón chưa bao quát, khách ngồi đợi làm thủ tục check-in đến 10' nhưng không mang nước ra mời, không kéo vali cho khách khi khách đến. Với resort tiêu chuẩn cỡ 4*, 5* như vậy thì chưa oke lắm
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4 people find it helpful
Accommodation's Reply
17 Jan 2023
Dear Sao Mai Trinh, Thank you very much for taking the time to rate your experience at Radisson Blu Resort Phu Quoc. We appreciate your detailed feedback and we are glad to hear that you enjoyed our beautiful gardens and beaches as well as the relaxing cycling experience. I'm sorry to hear that your overall experience was not completely satisfied due to the external construction works. We do our best to ensure this has minimal impact on guest comfort and I apologize if you feel otherwise. On behalf of the entire team, I'd also like to apologize for the service issues you've experienced and the negative impression we've made on you. We really hope you will give us another chance to deliver what we consider to be a true Radisson Blu experience in the future. Best regards, Julia Shakhova Guest Experience Manager
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Nguyen P. M.
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8.5
/10
Reviewed 135 week(s) ago
Everything is very normal. not worth 5 stars. Asking for any service is still a problem even though the staff is quite cute. My family ate 1 dinner at a restaurant and it was terrible. Wait a long time and serve cold lamb chops. Overall will not go back
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4 people find it helpful
Accommodation's Reply
17 Jan 2023
Dear Nguyen Phuong Mai, Thank you for taking the time to rate your experience at Radisson Blu Resort Phu Quoc. We appreciate your feedback about our restaurant. We're sorry to hear that your dining experience did not meet your expectations. We have shared your comments and concerns with our food and beverage department so that the situation can be resolved to ensure that excellent service and presentation are provided. We hope to welcome you again and impress you with our excellent service next time. Best regards, Julia Shakhova Guest Experience Manager
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