8.1
Very Good
From 859 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.4

Service and Facilites

8.2

People often mention about Smart Room at TreePark City Apartemen
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Surroundings (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
In-room Dining (1)
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Traveler Reviews Smart Room at TreePark City Apartemen

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Customer reviews
D***y
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Staycation
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9.3
/10
Reviewed 36 week(s) ago
It's comfortable, clean and just right, but there's one thing missing. I thought there would be a stove there, but it turns out there isn't.
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A***S
icon-origin-TRAVELOKA
8.1
/10
Reviewed 39 week(s) ago
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R***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
Mineral water is not provided.
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F***X
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 56 week(s) ago
Service, comfort, cleanliness are very lacking, the bathroom shower doesn't work, the bed is broken, the sheets are dirty, there are condoms scattered around. Very disappointing.
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7 people find it helpful
S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 63 week(s) ago
Unit 1225 for disappointing service, towel tissue facilities, mineral water are not provided, the reason is that the towels are still in the laundry, they promised to be delivered soon, until tomorrow CO was not delivered to the room either. Only used bar soap is provided. Oh my, please improve the service, I rented it, not borrowed the room. That's all and thank you.
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5 people find it helpful
Indah L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 68 week(s) ago
Acnya gak dingin, gak bisa buat netflix.
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f***y
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 68 week(s) ago
Harus ketemuan dulu dengan mas-mas-mas-mas yang katanya admin-admin. Sampe lobi harus nunggu dulu buat serah terima kunci macem orang open BO. Ternyata ga bisa minta kunci ke receptionist yang ada di lobby karena udah beda management. Harus bayar 100rb buat jaminan pas minta kunci. Aku check in jam 11pm karena habis dari luar kota, check out jam 7. 15 am. Karena mas admin ga ada di lokasi saat check out yaa kunci masih ku bawa, karena kita ragu dengan uang jaminan. Tiba-tiba pas aku udah di kantor dapet WA. Yang intinya minta kunci ditinggal di titip lobby, ga bisa lewat jam 12, dan harus isi form untuk pengembalian jaminan. Balik lah aku naruh kunci di lobby, dan ternyata udah 2 hari berlalu uang jaminan ga ditransfer juga Dan yang bikin kesel mas-mas yang antar kunci ga jelasin apapun soal sistem pengembalian di awal. Memang itu kamar biasa buat maksiat kayaknya ditanya arah kiblat gatau. Di lemari es masih ada sisa vodca. TV mati. Handuk kotor di lemari bawah wastafel.
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3 people find it helpful
Ratu
icon-origin-TRAVELOKA
9.4
/10
Reviewed 74 week(s) ago
Tempatna bagus sebenrnya dengan harga segitu, minusnya gak dapet air minum, gak ada tissue, sama gak ada alat masak.
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Yusril Mardani
icon-origin-TRAVELOKA
9.7
/10
Reviewed 87 week(s) ago
Very satisfying on the 19th floor. The room is clean, the room is big, there is a dressing table too, the AC is really cold. Recommended price only 220 thousand. Thank you.
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Zahrani
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9.4
/10
Reviewed 89 week(s) ago
Kebiasaan :(. Ada aja yang kurang, segala wifi rusak lah, gorden rusak, ga bisa ditarik, TV nyala tapi remotnya ga bisa. Huft, tapi untuk kamarnya bersih dan nyaman.
2 people find it helpful
Septian
icon-origin-TRAVELOKA
9.7
/10
Reviewed 100 week(s) ago
Very comfortable for a vacation here.
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Aldi I.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 100 week(s) ago
Regarding the deposit money back, it hasn't returned yet, only promised to transfer it, but in fact it's not there either, the chat doesn't respond either, it disappears without responsibility, it's not professional.
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2 people find it helpful
Accommodation's Reply
01 Aug 2023
To Mr. Aldi, thank you for visiting the Smart Room Treepark Cikokol, for a deposit, please check the transfer, we have also sent proof of transfer of the refund deposit to your number. Our admin number is always quick to respond to wa or incoming calls from anyone. Our deposit must have been returned to all guests staying at our place. That's all my words, thank you. Smart Room.
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Rizky M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 102 week(s) ago
Ok anyway. But don't get free parking. So motorbike parking is expensive.
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2 people find it helpful
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Denna H.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 105 week(s) ago
The deposit money was not returned until now. Not from the application, anyway. This is more to the person. The promise is later on tf. I'm not on tf now.
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3 people find it helpful
Accommodation's Reply
03 Jul 2023
Dear Mr. Syukran, Thank you for staying at our place. We apologize for the inconvenience regarding the deposit, for the deposit we have returned it to your wife's account in the name of Denna Hartiansih. In the future we will improve the performance of our team. We are waiting for your next visit and we make sure that there will be no more problems regarding deposit problems. Thank you, Regards, same.
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Rio A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 109 week(s) ago
Uncomfortable. 1. AC is not cold. 2. Wifi is only part of the rooms. 3. TV has no signal, only some rooms have signal. 4. Unofficial check-in, and still told to make a deposit. (check in apartment, prefer regular hotels) 5. Check out is also not official (not in general). 6. Lack of toiletries. Sorry if there are words that offend, for the sake of improvement. Thank You.
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6 people find it helpful
Muhammad I. A. S.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 109 week(s) ago
Sorry, the apartment is really very ugly. the bed is not proper, the sheets, pillows smell of cigarettes, what's more there are k***** and pads in the bathroom! Water heater is broken but still installed. Lots of couples here, really not a recommendation. I stayed here because of ACLS only. the rest no!
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5 people find it helpful
Eka W. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 111 week(s) ago
The air conditioner leaked and didn't have the good manners to offer to move units. 👎.
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Tina P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 122 week(s) ago
Pelayanan ribet sih gak ada repsesionisnya.
1 people find it helpful
Nurul U.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 124 week(s) ago
The room is quite clean, but too risky because the left side barrier is only glass & there are no walls or trellis while the room is on the 25th floor. The balcony is only for outside air conditioning. The ad says there is a water heater in the bathroom. Fitting in place is not available. Parking is also subject to another charge. Just because it was near the hospital, I chose this place.
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5 people find it helpful
Muhammad
icon-origin-TRAVELOKA
9.4
/10
Reviewed 129 week(s) ago
Tempatnya bagus, kamar bersih, tapi yang buat ribet deposit harus ditransfer lagi.
7 people find it helpful
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