Dwi K.

8.5

/10

Reviewed 3 week(s) ago

The service is very satisfying.

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Isman A.

Staycation

8.4

/10

Reviewed 3 week(s) ago

Wi-Fi is not very well supported, hopefully there will be improvements in the future.

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r***a

8.8

/10

Reviewed 4 week(s) ago

Near SCP and in front of the hotel there is a 24 hour chicken salad stall.

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Hamzah

Staycation

9.4

/10

Reviewed 4 week(s) ago

The service is excellent and the cleanliness of the hotel area is satisfactory.

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Accommodation's Reply

16 Jul 2026

Dear Mr. Hamzah, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Zoom Management Team

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e***r

8.5

/10

Reviewed 12 week(s) ago

Strategic location, affordable prices, good service, clean rooms, there is a lounge to relax.

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued growth and development of Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and look forward to welcoming you back to Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer Management

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I***A

Business

8.5

/10

Reviewed 14 week(s) ago

Nice hotel, but parking is limited. Parking is possible, but it makes it difficult to get things you need from your car.

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1 people find it helpful

Accommodation's Reply

06 May 2026

Dear Valued Guest, Thank you for your stay. We sincerely hope to improve and contribute to the continued growth and development of Zoom Mulawarman Samarinda Hotel. Parking around the hotel is limited, but we have ample parking available across the street, and we offer complimentary 24-hour valet parking at your convenience. We look forward to serving you with the utmost care and hope to see you again. Thank you for your feedback and suggestions, and we apologize for any inconvenience you may have experienced during your stay. We will investigate further to improve our services. Sincerely, Zoomer Management Team

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Herman

Business

10.0

/10

Reviewed 17 week(s) ago

The staff are incredibly friendly, the breakfast is quite varied and very special in terms of taste and aesthetics, and the chef seems very experienced. Overall, it's good.

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Accommodation's Reply

06 May 2026

Dear Mr. Herman, Thank you for your visit. We look forward to further improving and contributing to the growth of the Zoom Mulawarman Samarinda Hotel. We are committed to serving a diverse and varied breakfast menu daily, which changes weekly. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We were delighted to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer, Management Team

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Ramadina

9.7

/10

Reviewed 17 week(s) ago

Overall, it's comfortable like being at home, but if there's an input for the television in the room, it's difficult to connect to Wi-Fi, but that's not a problem for me as long as I have my cellphone 🤭

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Accommodation's Reply

27 Apr 2026

Dear Ms. Ramadina, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Zoom Management Team

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Ridha S.

Leisure

9.1

/10

Reviewed 20 week(s) ago

The hotel staff was very friendly and helpful during check-in and check-out. The rooms were comfortable, the hotel area, and the rooftop were clean. Yes, it's strategically located and close to the mall.

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2 people find it helpful

Accommodation's Reply

14 Apr 2026

Dear Ms. Ritha, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Zoom Management Team

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Sulami n.

Staycation

10.0

/10

Reviewed 22 week(s) ago

The hotel is right in a busy area so you can walk everywhere... Even though the room size is quite small, the service is good.... The sahur menu is quite varied....

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Accommodation's Reply

12 Mar 2026

Dear Mr. Sulami, Thank you for visiting and staying at our hotel. We sincerely hope that Zoom Hotel Mulawarman Samarinda will continue to grow. Zoom Hotel is conveniently located near shopping centers, restaurants, and many other amenities. We will continuously improve and revise our Sahur menu to better meet the needs of all our guests. We welcome your valuable feedback and suggestions, which will help us further improve the quality and facilities of the hotel. We are honored to have served you with our dedication and hope to welcome you back to Zoom Hotel Mulawarman Samarinda again. Sincerely, The Zoomer Management Team

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Bimo A. R.

5.3

/10

Reviewed 24 week(s) ago

When we arrived, the elevator broke down (we had to take the stairs to get a room on the 5th floor), followed by a total power outage and the hotel generator broke down. It was perfect 👍 what a nightmare experience.

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Accommodation's Reply

09 Mar 2026

Dear Mr. Bimo, Thank you for your visit. We sincerely hope to make further improvements so that the Zoom Mulawarman Samarinda Hotel can continue to progress and grow. We are pleased to have served you with our utmost dedication. We look forward to welcoming you again. We apologize for the issues that occurred on that occasion. Thank you for your feedback and suggestions, and we apologize for any inconvenience caused during your stay. We will review this hotel again for improvement. Sincerely, The Zoom Management Team

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agus s.

Staycation

9.0

/10

Reviewed 25 week(s) ago

Nice location and have a bar at the rooftop.

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Accommodation's Reply

09 Mar 2026

Dear Mr. Agus, Thank you for your visit. We look forward to continuous improvement and development for the Zoom Mulawarman Samarinda Hotel. The rooftop features live music daily; acoustic music on weekdays and acoustic music and DJ sets on weekends. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We were delighted to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer, Management Team

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R***a

Staycation

10.0

/10

Reviewed 25 week(s) ago

In the middle of the city, easy access, everywhere is not far from the mall, etc.

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Accommodation's Reply

12 Mar 2026

Dear Valued Guest, Thank you for your visit. We sincerely hope to further improve and contribute to the growth of Hotel Zoom Mulawarman Samarinda. We appreciate your valuable feedback and suggestions, which will help us improve the quality and facilities even more. Hotel Zoom is ideally located with two shopping centers nearby, as well as restaurants, bakeries, and mini-markets. We are delighted to have served you and hope to welcome you back to Hotel Zoom Mulawarman Samarinda again. Sincerely, The Zoom Management Team

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F***d

6.8

/10

Reviewed 26 week(s) ago

Live music could be heard in the room. It was very distracting. Even when it rained heavily, the sound could be heard in the room. It was very poorly soundproofed.

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Accommodation's Reply

24 Feb 2026

Dear Valued Guest, Thank you for your visit. We sincerely hope to improve our services further. We wish Zoom Mulawarman Samarinda Hotel continued growth and development. We are pleased to have served you with our utmost dedication. We look forward to welcoming you back again. Thank you for your feedback and comments, and we apologize for any inconvenience you may have experienced during your stay. We will review the hotel for future improvements. Sincerely, Zoomer Management Team

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Madyson M.

Business

9.7

/10

Reviewed 27 week(s) ago

The lobby atmosphere is good, the rooms are okay.

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1 people find it helpful

Accommodation's Reply

10 Feb 2026

Dear Mr. Madison, Thank you for your visit. We sincerely hope for continued improvement. We look forward to the continued progress and development of the Zoom Mulawarman Samarinda Hotel. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer, Management Team

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M***M

10.0

/10

Reviewed 27 week(s) ago

Staying at Zoom is really the best 👍

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Accommodation's Reply

10 Feb 2026

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Fritz B.

Business

9.4

/10

Reviewed 28 week(s) ago

Outstanding as always, great staff with great response

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Accommodation's Reply

10 Feb 2026

Dear Mr.Fritz, Thank you for visiting and coming, we greatly expect to be better. So that ZOOM Hotel Mulawarman Samarinda is always advancing and developing. With pleasure, we thank you for constructive criticisms and suggestions. So we can increase better qualities and facilities. We are satisfied serving you with all my heart and we are waiting for your return to ZOOM Hotel Mulawarman Samarinda. Regards Zoomer, Menagement

E***a

Business

10.0

/10

Reviewed 30 week(s) ago

The hotel is clean and comfortable, there is a rooftop.

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Accommodation's Reply

15 Jan 2026

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loly a.

9.1

/10

Reviewed 30 week(s) ago

The room is clean and has complete amenities.

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Accommodation's Reply

13 Jan 2026

Dear Ms. Loli, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. We greatly appreciate your valuable feedback and suggestions, which will help us further improve the quality and facilities. We are happy to serve you with our utmost dedication and hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, Zoomer, Management Team

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Robert W.

9.4

/10

Reviewed 31 week(s) ago

The staff are all friendly, the car is parked, and the check-in and check-out process is very easy and fast. The location is very strategic in the city center, and the food is delicious and quite varied.

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Accommodation's Reply

13 Jan 2026

Dear Mr. Robert, Thank you for your visit. We sincerely hope for continued improvement. We wish the Zoom Mulawarman Samarinda Hotel continued progress and development. Service is our top priority, and accuracy and speed in checking out and checking in are our highest priorities. We appreciate your valuable feedback and suggestions, which will help us improve the quality and facilities of our hotel. We are happy to serve you with our utmost dedication, and we hope to welcome you back to the Zoom Mulawarman Samarinda Hotel again. Sincerely, The Management Team, Zoomer

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Zoom Hotel Mulawarman

Overall Ratings & Reviews Zoom Hotel Mulawarman

8.6

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Traveler Reviews Zoom Hotel Mulawarman