8.2
Very Good
From 204 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.7

Location

8.2

Service and Facilites

8.1

People often mention about Wisma Jasmine Syariah
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Distance to City Center (10)
Bedroom (8)
Accessibility (6)
Wifi (6)
Check-in/out Time (6)
Surroundings (5)
Staff Friendliness (5)
Bathroom (5)
Hotel Area (5)
Family Friendly (4)
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Traveler Reviews Wisma Jasmine Syariah

Number of reviews per page
20
40
Customer reviews
Andrea T.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 day(s) ago
Staff extremely helpful and nice, they helped me to arrange delivery for a forgotten item in a bus, and also helped me with my laundry..staff 10/10..but room was not great, no shower water, no ac, no cover, bed very hard and also location was kinda far from the centre
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D***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
good location staff okay facilities and rooms according to price but still okay
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Accommodation's Reply
10 Jun 2025
Hi sis, thank you for your trust in staying at Wisma Jasmine. Continued success, sis 😊
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
Please change the mattress, the sheets are stained, please wash the cutlery. Don't ask for a charge every now and then. Looking for a cheap price, it becomes expensive, the pillowcase and the sheets don't match, many bathrooms are broken. The mattress is small, the employees are like bosses who tell customers to take everything themselves.
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Accommodation's Reply
03 Jun 2025
Thank you sis for your feedback. We always provide the best service for our guests. The mattress is in accordance with the description, which is a single bed. If guests want an additional extra bed, of course there is a charge, sis 😊.
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
Not recommended, small mattress, already broken, expensive to charge for a little. Employees are silent if not asked for soap, towels, etc. If anything, they tell us to get it ourselves as if we were their employees. It's like all their employees.
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Accommodation's Reply
04 Jun 2025
Alhamdulillah, thank you Mrs. Yeni and her husband for your review. May you always be healthy and happy. Your review will be valuable input for us. Regarding the charge, we can explain that guests who check in early and check out late like you will be charged. Regarding the bed, it is according to the description, which is a single bed, so if you want to ask for an extra bed, of course you will be charged. We have written all these provisions clearly in this Traveloka application. Oh yes, with the few shortcomings that you wrote above, it turns out that you extended your stay for 1 more day after staying at Wisma Jasmine for 3 days. Thank you for your trust 🙏
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Ita S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The address and information are according to the app. Because it is in the city center, it is very suitable if you want to stay for a day.
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Accommodation's Reply
27 May 2025
Thank you, Mbak Ita. We are very happy if our guests are satisfied with our service. We look forward to your next visit 😊
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imam s.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
Good, maintain and keep it clean.
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1 people find it helpful
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 11 week(s) ago
Don't expect much for the cheap price, but at least there is water for bathing and defecating.
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3 people find it helpful
P***n
icon-Transit
Transit
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8.5
/10
Reviewed 11 week(s) ago
For the price offered, very satisfactory. The room is clean, the cm is less fragrant.
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1 people find it helpful
i***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Clean, comfortable, great. Great location in the city center.
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Accommodation's Reply
31 Mar 2025
Hi sis, thank you for staying at Wisma Jasmine. Thank you also for your review. Looking forward to your return 😊
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muhammad d. e.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
The hotel staff was very helpful in checking in even though it was late at night.
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Accommodation's Reply
03 Mar 2025
Thank you for your good review, sis. We strive to provide the best service. We look forward to your return ☺️
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Y***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 25 week(s) ago
Oh my, the walls of the room are covered in paper.
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1 people find it helpful
D***k
icon-origin-TRAVELOKA
9.6
/10
Reviewed 30 week(s) ago
It's really worth it, close to the city, close to the mall, cheap, clean, friendly employees.
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1 people find it helpful
Accommodation's Reply
28 Nov 2024
Thank you sis for your review. Glad to hear that you are comfortable with our service 🙏
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
Friendly service, fast response when asking. For those who want to look for cheap, it's better to book directly to the location 😹.
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2 people find it helpful
Accommodation's Reply
23 Oct 2024
Hi sis. Thank you for your good review 🙏 We look forward to your return 😊.
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Betty W.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 41 week(s) ago
Near shopping center, many places to eat. Clean environment. Comfortable.
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2 people find it helpful
Accommodation's Reply
13 Sep 2024
Thank you Mbak Betty for your review. May you always be healthy and successful. Looking forward to your next visit to Palembang ☺🙏.
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H***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 50 week(s) ago
The room smells musty and really smells of cigarettes!:(.
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Accommodation's Reply
11 Jul 2024
Hello sis. Sorry for the inconvenience. Thank you for your input. We'll fix it. 🙏.
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A***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 50 week(s) ago
It's very comfortable, the staff is friendly, it's a must stay here for backpackers
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1 people find it helpful
Q***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 51 week(s) ago
Friendly staff, according to budget. The TV is on, the AC is on, recommended for that price. Clean room.
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1 people find it helpful
G***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
It's really worth it at that price, very comfortable, suitable for backpackers.
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1 people find it helpful
G***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
For backpackers who want to stay in the Palembang area with a minimal budget, this place is really worth it, really satisfied. I have repeatedly extended the duration of my stay, because even though the price is affordable, the facilities provided are also okay. The location is not far from busy centers, such as PTC. The staff is also friendly. Next time, if I go to Palembang, I will come here again!
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4 people find it helpful
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Wahyu S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
Not bad at all for solo travelers who literally spend a lot of time outside, when you get back to the room it's still comfortable and you can sleep comfortably.
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1 people find it helpful
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