Areca Hotel Nha Trang

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Overall Ratings & Reviews Areca Hotel Nha Trang

Traveloka (79)
Other sources (55)
8.8
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.2

Location

8.9

Service and Facilites

8.8

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Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Staff Friendliness (1)
Wifi (1)
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Traveler Reviews Areca Hotel Nha Trang

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Customer reviews
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Nguyen T. H.
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Staycation
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9.7
/10
Reviewed 6 week(s) ago
I've stayed here three times already and I'm still very satisfied. The rooms are airy, even though they only have windows. The location is convenient, about 500m from the beach, and there are plenty of places to eat nearby. The staff are helpful and they rent out nice, new motorbikes. However, the swimming pool needs improvement; there's sediment at the bottom, probably from leftover grout that wasn't cleaned properly.
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1 people find it helpful
T***g
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Business
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6.3
/10
Reviewed 14 week(s) ago
The area near the pool entrance smelled strongly of sewage all day long. The hotel towels were torn at the creases. The refrigerator was dirty and malfunctioning. The receptionist said all rooms were booked, but when I checked the app, rooms were still available, and I still got a room upon arrival. The shared bathroom was not clean. The reception staff were indifferent and unhelpful. The room wasn't soundproof; conversations could be heard from inside.
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2 people find it helpful
H***n
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8.8
/10
Reviewed 53 week(s) ago
Good service and beautiful location, convenient, lovely staff, I quite like it, but the hotel should consider changing the towels, because the bath towels and face towels are discolored and old.
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3 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Guest, We thank you for taking the time to share your experience. We are pleased to know that you were satisfied with the service, location and friendliness of the staff. We have noted your comments about the towels and face towels and will promptly improve to bring you a more comfortable experience in the future. We wish you good health and happiness. Best regards, The Areca Hotel Team
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hai a. t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The breakfast menu is very delicious, to my taste, especially the donuts, hihi
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Mr. Hai, We are very happy to know that you are satisfied with the breakfast menu, especially the donuts. This is a great motivation for us to continue to bring delicious and suitable culinary experiences to our customers. We wish you good health and hope to see you again soon. Best regards, The Areca Hotel Team
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Le Phan A.
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9.4
/10
Reviewed 58 week(s) ago
The receptionists are very enthusiastic, however the hotel has closed the bar, otherwise everything is ok.
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Mr./Ms. Le Phan A., We are very happy to know that you are satisfied with the enthusiasm of the receptionists. We have noted your comments about the hotel not reopening the Bar yet and will consider improving in the future. We wish you good health and look forward to welcoming you back soon. Best regards, The Areca Hotel Team
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T***i
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6.2
/10
Reviewed 58 week(s) ago
The room was full of dust and damp smell, very unpleasant, the air conditioner was old, the bed sheet was dirty, I slept there for 1 night and woke up with itchy red spots.
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Guest, We sincerely apologize for the unpleasant experience during your recent stay. The issues regarding the cleanliness of the room, facilities and bed linen have been noted and forwarded to the relevant department for resolution. We look forward to welcoming you back with better service. We wish you good health. Best regards, The Areca Hotel Team
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vu thi m. a.
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9.7
/10
Reviewed 64 week(s) ago
Near the market, nice room but cheap :))) check in at 4am is still ok
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5 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Ms. Vu Thi M. A., We are very happy to know that you are satisfied with the location, the room and the reasonable price. It is our pleasure to support early check-in to bring you convenience. We wish you good health and hope to see you again in the future. Best regards, The Areca Hotel Team
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Bui T. V. P.
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6.4
/10
Reviewed 65 week(s) ago
The hotel breakfast buffet is not delicious, if not bad, the room is old, many things are degraded, need to be improved
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3 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Mr. Bui T. V. P., We are sorry that the breakfast and room conditions did not bring you the best experience. Your comments on the quality of the buffet as well as the facilities have been noted by us for improvement in the future. We look forward to welcoming you back with more positive changes. We wish you good health. Best regards, The Areca Hotel Team
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L***m
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10.0
/10
Reviewed 69 week(s) ago
Clean room, comfortable, city view but very nice, convenient to go to the market and many delicious restaurants.
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2 people find it helpful
Accommodation's Reply
30 May 2025
Hello, We thank you very much for staying at Areca Hotel and for your kind compliments. Your positive comments are a great motivation for us to serve you better and better. Wishing you good health and happiness. Best regards, The Areca Hotel Team
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l***e
icon-Leisure
Leisure
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10.0
/10
Reviewed 69 week(s) ago
Well worth it, good experience
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2 people find it helpful
Accommodation's Reply
30 May 2025
Hello, We would like to thank you for staying at Areca Hotel and sharing your positive review. We wish you good health and happiness. Regards, The Areca Hotel Team
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Phuong D.
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5.0
/10
Reviewed 85 week(s) ago
The room's soundproofing is not good, the elevator waiting area has a trash can right there, the smell is unbearable, the staff is okay, they don't check carefully, luckily I wondered and asked again or I would have lost money for the extra child fee.
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6 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear Ms. Phuong D., We sincerely apologize for the inconvenience you experienced regarding the room, elevator location as well as the service experience. We will review more carefully the room inspection, odor treatment and charging process to avoid similar incidents. We hope to have the opportunity to welcome you back and bring you a more comfortable and pleasant experience. Wishing you good health. Best regards, The Areca Hotel Team
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Van V. T. H.
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8.5
/10
Reviewed 114 week(s) ago
Central location, not facing the sea but still close, nice swimming pool, bright when bathing, no one is free to play Rooms are okay and clean
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12 people find it helpful
Linh L.
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Leisure
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9.4
/10
Reviewed 125 week(s) ago
Hotel has surcharge for children 100k/day
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2 people find it helpful
Vi
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9.7
/10
Reviewed 162 week(s) ago
Hotel with nice view, nice room, reasonable price. Central location. Swimming pool is a bit small but super nice.
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5 people find it helpful
Tran Ngoc Khanh Vy
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6.1
/10
Reviewed 166 week(s) ago
Cleaning the entrance is not clean, not worthy of 4 stars.
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4 people find it helpful
Accommodation's Reply
18 Jul 2023
Dear Ms. Khanh Vy Thank you for your support of Areca hotel and your comments about the hotel. Areca Hotel will try to improve and change to better service. Hope to serve you in the near future, the next time you come back, you will have a different view of our service. Wishing you and your family good health! Thank. Areca hotel team.
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Thanh
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
Spacious, airy, clean, beautiful
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5 people find it helpful
Vo Tan
icon-origin-TRAVELOKA
6.3
/10
Reviewed 180 week(s) ago
Buổi tối hồ bơi khóa cửa không thể vào
3 people find it helpful
Nguyen T. P. N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 189 week(s) ago
Chắc do tết đông nên hay bị set nhầm phòng. Giá cả book qua app khá ổn. Hài lòng
3 people find it helpful
Ho Nguyen A. N.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 189 week(s) ago
Phòng ốc sạch sẽ, nhân viên thân thiện
4 people find it helpful
linh p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 190 week(s) ago
Tuyệt vời. Gia đình tôi đã rất thoải mái và vui vẻ khi ở ARECA
7 people find it helpful
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