Overall Ratings & Reviews Grand Sunshine Resort and Convention

Dear Valued Guest, Thank you for your 5-star rating. We are delighted to know that your repeat visits have always been a satisfying experience. Your comments regarding the staff's responsiveness and family-friendly atmosphere motivate us to continue maintaining and improving the quality of our service, ensuring a comfortable stay for everyone, from children to the elderly. We look forward to welcoming you and your family back on your next visit. Warm regards, Grand Sunshine Resort & Convention

Dear Cucu, We are proud to have provided you with a memorable experience. It's wonderful to know that the facilities and atmosphere at our resort are family-friendly, especially for children. We strive to provide a child-friendly environment so that everyone in the family feels at home and comfortable during their stay. We will continue to strive to maintain quality and comfort for you. Warm regards, Grand Sunshine Resort & Convention

Dear Valued Guest, We are always ready to welcome you back with a smile. Thank you for sharing your pleasant experience during your stay at Grand Sunshine Resort & Convention. We are delighted to know that you enjoyed the comfort of the hotel, the cleanliness and spaciousness of the swimming pool, the varied breakfast buffet, and the adequate gym facilities. The mountain view from the family room is indeed one of the main attractions that many of our guests love. We are always ready to welcome you back with a smile. Warm regards, Grand Sunshine Resort & Convention.

Dear Valued Guest, We wish you comfort and happiness every time you visit. Thank you for taking the time to write a positive review about your experience with your family at Grand Sunshine Resort & Convention. We are pleased to hear that the staff's friendliness and the cleanliness of the rooms left a positive impression. Regarding the Superior Twin Room's slightly further location, this is due to the room layout for comfort and privacy. However, we are very happy to hear that the children are happy and want to come back again—that is our greatest appreciation. We wish you comfort and happiness every time you visit. Best regards, Grand Sunshine Resort & Convention.

Dear Putri M.A., Thank you so much for your very detailed and positive review! We are delighted to hear that you had a wonderful experience at Grand Sunshine Resort & Convention. We are delighted to hear that our 2-bedroom pavilion room exceeded your expectations in terms of space, and that you loved the soft mattress and comfortable pillows. It is truly an honor to have us on your recommended hotel list! Your appreciation for the smooth and fast check-in process, no deposit required, excellent air conditioning, consistently hot bathroom water heater, hairdryer availability, and excellent amenities is greatly appreciated. Attention to Your Feedback. We would like to thank you for your feedback regarding the towels in the pool area. We apologize for the inconvenience you experienced when you found smelly towels during your evening visit. We take cleanliness and sanitation very seriously, and this incident is certainly a major concern for us. We are pleased to hear that your experience with the towels in the morning was safe and satisfactory. We will immediately conduct a thorough investigation and review of our towel washing and storage procedures in the pool area to ensure a similar incident does not happen again and that our cleanliness standards are maintained. Your feedback helps us continuously improve the quality of our services and facilities. We look forward to welcoming you back for another enjoyable experience! Best regards, Grand Sunshine Resort & Convention

Dear Valued Guest, Thank you for your review! We are very happy to hear that you found Grand Sunshine Resort & Convention nice, clean, safe, peaceful, and perfect for a family vacation. We look forward to welcoming you back for another enjoyable experience! Best regards, Grand Sunshine Resort & Convention

Dear Valued Guest, Thank you for your review! We are very happy to hear that you found our hotel nice, quiet, and comfortable. We are sorry that you and your family were unable to cycle due to the parking area being crowded with official guests. We will evaluate this feedback to find the best solution in the future so that all guests can fully enjoy our facilities. We look forward to welcoming you back for an equally pleasant experience! Warm regards, Grand Sunshine Resort & Convention

Dear Valued Guest, Thank you for your review! We are delighted to hear that you found the comfortable and clean rooms, friendly staff, and very complete facilities suitable for families at Grand Sunshine Resort & Convention. We are also glad that you found our food affordable and delicious. We look forward to welcoming you back for another enjoyable experience! Best regards, Grand Sunshine Resort & Convention

Dear Valued Guest, Thank you very much for your wonderful review! We are very happy to hear that you found all our staffs to be friendly without exception and the service was excellent. Your compliments regarding the child-friendly facilities and the great food are also greatly appreciated. We appreciate your prayers and support to improve in the future. We look forward to welcoming you back for another wonderful experience! Best regards, Grand Sunshine Resort & Convention

Dear Rony P, Thank you for your review! We are so happy to hear that you had a wonderful experience staying at the hotel and found the hotel staff to be very friendly. It is great to know that you will be back again! We look forward to welcoming you back for another wonderful experience. Best regards, Grand Sunshine Resort & Convention

Dear Valued Guest, Thank you for your review! We are delighted to hear that this was your first time staying at Grand Sunshine Resort & Convention, and that you found us kids friendly, and the breakfast was varied and delicious. We look forward to welcoming you back for another enjoyable experience! Best regards, Grand Sunshine Resort & Convention

Dear Hirwan B, Thank you for your review! We are so happy to hear that you would like to stay at Grand Sunshine Resort & Convention again. We greatly appreciate your loyalty and hope you can get the best deal for your next visit. We look forward to welcoming you back for another wonderful experience! Best regards, Grand Sunshine Resort & Convention

Dear Erik A, Thank you for your review! It is great to hear that you rate Grand Sunshine Resort & Convention as a solid and recommended place for those looking for a relaxing vacation. We look forward to welcoming you back for another enjoyable experience! Best regards, Grand Sunshine Resort & Convention

Dear Diandra P, Thank you for your review! We're thrilled to hear you found Grand Sunshine Resort & Convention "such a wonderful place, worth to try." We hope to welcome you back for another equally pleasant experience! Warm regards, Grand Sunshine Resort & Convention