Overall Ratings & Reviews Melbourne Suites

no parking the toilet not clean bed sheet only

It’s okay because of the location. Has microwave, fridge and basic dining set. There’s no parking though it says there is. It’s noisy because it’s just beside the highway. Shower room’s drainage is clogged, takes mins for the water to go down. Wifi is fast though. All in all, 3.5/5.

They don't have guest parking.

Great location, a short bus hop to Makati or Taft Avenue. The hotel room is very comfortable and I was very satisfied. There was microwave and fridge inside the spacious room.There was a swimming pool at top of the building. One of the front office staff was friendly. Overall, very satisfied and happy with Melbourne suites.

We arrived around 3pm expecting that rooms will be ready for check in since the check in time starts at 2PM. Upon getting to the reception area, we waited for 30 mins. for the keys to be given to us. Imagine 30 minutes of waiting time which was not explained to us why in the first place we had to wait. The lobby was small and just enough to accommodate 3 guests to wait with a rotating electric fan which by the way is not enough as a relief for the temperature of the reception. Before leaving the lobby we were approached by the receptionist and gave us another key maybe because the first one he handed was a room which is not yet ready for a guest. When we got into the room, it was obvious that the second room was not also tide up yet. There were no cover sheets for the bed and pillow and so we were approached by a hotel personnel asking us to transfer room and giving us another set of keys, I was starting to get irritated by this time since me and my partner came from work and really wanted to rest and that the hassle was enough to exhaust us even more. We were finally settled at our room past 4PM only to find out there was no internet connection, phone line and cable for the TV. I used my own phone line to contact the reception area and inform them about the situation, the same receptionist who mans the lobby went to our room to check the wifi and phone line. I was in awe to realize that he is the only person running the hotel by that time, if only he had someone who would help him, we bet service was more efficient. He went in to check everything and informed us that he still needs to contact the cable provider for the channels and wifi connection to work and will be just back after 30 mins. We fell asleep and was surprised to be receiving calls and text messages from the receptionist asking me to answer my phone so they could have it fixed. For real?! I ignored the calls and messages just so I could continue enjoying my rest. This could have been avoided if rooms were checked prior to having guests come in. As much as I want to express sympathy to the receptionist who was all by himself that time, I hope the upper management are sensitive enough to deploy other staff along side with the receptionist who could help him so that situations like this will be avoided. Hate to say but this will be the last time I will be reserving a room in this hotel, so much for lesson learned.

Cheap, strategic but now there is no parking.

The room looked exactly like the pictures: spacious, with sink, refrigerator, bathroom is okay... the hotel is near Pearson vue test center... it is with just one concern: the door on the balcony has no key... please see to it that every door in the room has its available duplicate key at the reception area.

Last place that we have stayed before we broke up. Very memorable.

The shower towel were overused and had some stain plus, under the bed was full of trash. And they lack utensil, I still have to bother about it and call them. Very disappointing!