6.7
Pleasant
From 160 reviews
Provided by travelers on
Cleanliness

6.3

Room Comfort

6.3

Meal

6.9

Location

6.4

Service and Facilites

6.2

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Traveler Reviews OYO 298 Gemilang Guesthouse Near Siloam Hospitals Kelapa Dua

Number of reviews per page
20
40
Customer reviews
Bella Chyntia Aritonang
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6.0
/10
Reviewed 93 week(s) ago
The price stated in the application turns out not to be the original price, checking in requires an additional payment of around 74 thousand. AC broken, bad experience.
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biantama
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4.8
/10
Reviewed 94 week(s) ago
Basically, friends who want to stay here think twice when they look at the reviews, when they get there they are asked for more money on the grounds of the hotel regulations, and the environment is dirty, and parking is difficult.
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SUMIYATI SUMIYATI
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4.8
/10
Reviewed 134 week(s) ago
Does not match what is in the application.
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Thasia S.
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5.1
/10
Reviewed 135 week(s) ago
Sangat berbeda dengan gambar.
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Accommodation's Reply
14 Jan 2023
Hi Thasia! We are truly sorry to find that your experience with us was not pleasant. We will definitely work on your suggestions to give you the best experience next time Regards, Team.
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Lina Eliana
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4.8
/10
Reviewed 135 week(s) ago
Surprised because at first the road was bad. Then when I didn't find the OYO, the signboard said it was JNT. I'm afraid to go down. In the end, my friend came down to ask, it actually turned out that OYO was on it but it didn't look like the photo featured. Decide to unplug just look for another place. Please, if you don't have the intention, it's better to just take it down.
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Accommodation's Reply
14 Jan 2023
Sorry for the trouble you are facing, Lina! We have recorded your experience this time. Rest assured, we will work hard in the future to ensure a pleasant stay with us. Regards, Tim.
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ERIKA
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4.8
/10
Reviewed 140 week(s) ago
It's hard to find the location and the place is very dirty.
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Muhammad Ihsan
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4.8
/10
Reviewed 149 week(s) ago
I arrived at 21:30, just opened the door at around 21:55, the property was very dirty and rundown, noisy, and the receptionist was not friendly. Roadside parking, not recommended for those who bring 4-wheeled vehicles. Room conditions have lots of defects, dirty too, looks very unkempt. In the description it is stated that it is mandatory to bring a marriage certificate for couples staying overnight, but it is not implemented! The point is it is not recommended.
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2 people find it helpful
Gandung L.
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5.7
/10
Reviewed 176 week(s) ago
The road is not good, from the Ministry of Health it looks dirty. And the environment is very dark at night.
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1 people find it helpful
Accommodation's Reply
08 Apr 2022
Hi, Gandung! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia
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Tiyas D. H.
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4.8
/10
Reviewed 183 week(s) ago
The place is shabby, doesn't match the photos.
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2 people find it helpful
Accommodation's Reply
17 Feb 2022
Hi Tiyas, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Kisno!
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julianpetra
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4.8
/10
Reviewed 194 week(s) ago
Don't let anyone book here.
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5 people find it helpful
Firas S.
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5.1
/10
Reviewed 197 week(s) ago
Called, no one came out, on the phone they were shouted at, the customer service phone was given an inactive number.
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3 people find it helpful
Inggrit
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4.8
/10
Reviewed 232 week(s) ago
Bad service, dirty place.
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5 people find it helpful
Accommodation's Reply
11 Mar 2021
Something like this shouldn't have happened, Inggrit! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Dewi!
Asep Saeful Qodar
icon-origin-TRAVELOKA
5.2
/10
Reviewed 245 week(s) ago
Dirty, stuffy room with holes in the cockroaches.
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5 people find it helpful
Myeisha H. M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 247 week(s) ago
The room was given uncomfortable. AC hot and noisy. That's how the management system is not good. Services were not fun, because at that time I was lobate, so I didn't take photos.
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2 people find it helpful
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Dimana
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8.5
/10
Reviewed 247 week(s) ago
With a cheap price, very satisfied friendly service, large room, hot water, there are guest chairs at a cheap price but the room is large, satisfied.
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2 people find it helpful
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DEDDY I.
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8.1
/10
Reviewed 256 week(s) ago
It & amp; # 39; s good, anyway, even though you have to add costs outside of the advice application, it's better to just increase the price at all, but it's still affordable. For backpackers, it seems like it.
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3 people find it helpful
SURYA H. P.
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5.2
/10
Reviewed 259 week(s) ago
The atmosphere is less comfortable, the rooms are not clean and smells bad.
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1 people find it helpful
RaydhoAzhar
icon-origin-TRAVELOKA
6.0
/10
Reviewed 263 week(s) ago
Not very clear the place is severe.
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2 people find it helpful
lili j.
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6.0
/10
Reviewed 282 week(s) ago
The bathroom is not comfortable. the toilet is rather poorly maintained.
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Antony S.
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4.5
/10
Reviewed 283 week(s) ago
Smelly room. does not match the draw.
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1 people find it helpful
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