Overall Ratings & Reviews Hotel O Helvetia Residence

Great, I stay here often for the affordable price. Parking is ample, and the rooms are comfortable.

Nice room, clean room, spacious parking, good service.

Great service, great cleanliness, ample parking, and nice rooms. We'd love to come back for a budget-friendly price.

good..the place is clean and comfortable, the environment is not too far from the main road, it is also close to culinary places

The food is quite expensive, 75 thousand rupiah for just one portion of breakfast. Drinking water in the room also costs 10 thousand rupiah for a small bottle.

Good. The staff was very friendly and accomodating.

The toilet is not very clean, the rest is ok, according to the price

There are no tissues provided in the room and there is no soap, shampoo or toothbrush provided in the toilet.

Staff is very nice, room cleanliness should be improved

The staff is nice, but the room smells of cigarettes, the pillows have an unpleasant smell like sweat.

There is no soap or shampoo and if you want to drink mineral water you have to pay 10,000..

The hotel staff is friendly and the hotel area is clean.

The mattress is not fit for use. The room smells.

Never take 1 snack (20k) and mineral water (10k) in the room, the price is 3 times higher. It's better to buy it outside on foot, you can get it wholesale, it's cheaper, the bathroom is slippery and dirty like moss, the glass isn't cleaned, there's no toilet tissue, there's no soap.

I've already paid in the application and now I'm being asked to add more, I paid 20k for mineral water, that's crazy, there was no water in the morning, the sink was clogged.

The price in the application is not correct and the receptionist asked for additional payment, the room was clean, comfortable, there was little water, so it was enough for bathing.

The room size is quite spacious, the room is very clean, unfortunately the bathroom is not well maintained, the leaking sink has not been repaired and it smells of urine.

Blankets and towels are not suitable for use. The sheets are also dirty. The bathroom is also dirty, the water is sometimes small and sometimes large.

It turns out to be far away, access is difficult, the staff is rude, the care is strange

Interor exterior hotel lumayan bersih, tapi sayang panas x karena ac nya gak dingin dan layanan petugas resepsionis kurang baik/sombong, security ok.