Overall Ratings & Reviews Ilaya Hotel and Resort

The staff is friendly and the accommodation is cool

friendly and informative staff service

the hotel staff is very friendly. any complaints are handled quickly and given solutions immediately. the pool is clean.

Maybe this hotel was good at its time, when we arrived in the afternoon it turned out we couldn't order food because the chef only came in the morning for breakfast, far from anywhere, the cupboard was badly moldy and the TV couldn't be turned on, the shower for hot water didn't work. but I admit, the friendliness of the staff was very good.

The price is pocket-friendly, can rest. The employees are kind and friendly.

Rotten hotel, checked in on Eid night because I was going home, there was no staff, the building was locked, didn't end up staying overnight.

The hotel is far from the crowd & feels haunted. The lighting at night is very minimal

Good and steady for family

Please pay better attention to the AC,

It's really cool. Nice and cool.

Sebenernya enak tempatnya. Tp sepi pengunjung. Asri, tp rada gelap kalo malam. Jadi kalo sendirian jln. Ya krik krik krik. Di sekitar situ jauh dari resto atau alfa.

The service is good and friendly, the rooms and environment are clean, comfortable, and tidy. Recommend for family vacation.

The place is a really hidden gem, if the vibe from the street isn't too obvious there is an inn but when you're inside the place is spacious, nice, the rooms are clean and tidy. Highly recommended for families.

The hot water is off, the door is difficult to lock.

The staff is not good. I didn't ask for a bathtub instead I was given a bathtub. I just can't ask for a transfer. Not a good bathroom with a dirty bathtub.

Rooms are not clean enough. Lots of black dirt (lizard droppings). Water drainage is not good so when taking a full bath below.

Funny for a hotel of that class, he still charges a swimming pool fee when swimming more than 2 people, whereas even in five-star hotels, it doesn't use a system like that, it's not very pleasant what else I have used an executive room.

I like the friendly service for the receptionists and security guards, but the hotel room facilities for hot water don't light up, so I'm not satisfied. Overall for a budget of 280 thousand / night it's okay and clean.

Rooms are spacious, swimming pool is spacious, employees are friendly.

Friendly staff, big pool, kids love to swim, spacious rooms.