The cons of this stay are:
- No early check-in
I arrived at 12:30 PM. They just processed with check-in however I was not allowed to go into my room with reason room was not ready yet. I have two kids. Infant is easily exhausted and wanted to sleep. Even my baby already cranky, they just watch and won’t let you enter your room. We have to wait exactly 3.00 PM to get our room key.
- Staff with limited language
They just understand basic english. Hard for them to speak English. Some of the staffs can speak Malay fluently. Since you are working in hotel industry, you are supposedly can speak & understand English well.
- No extra card/key room
They won’t give extra card because they don’t want the room keep on turning on.
- No high chair for baby
I was wondering why they don’t have high chair for baby at the dining hall. So baby is either need to sit in the stroller or on their parent’s laps.
The pros of this stay:
I chose this stay because of the pool, HALAL foods, and spacious room. The breakfast is decent and just has few choices only. I stayed for 3 nights, and the menu is just the same. They just change the main courses only. 20 minutes to the city and can get Grab car easily. 7 eleven is about 11 minutes walk (quite far for family with small kid). Has few halal restaurants around the area. Free airport transfer.