The cons of this stay are: - No early check-in. I arrived at 12:30 PM. They just processed with check-in; however, I was not allowed to go into my room with the reason that the room was not ready yet. I have two kids. The infant is easily exhausted and wanted to sleep. Even my baby was already cranky, they just watched and wouldn’t let you enter your room. We have to wait exactly 3:00 PM to get our room key. - Staff with limited language. They just understand basic English. It's hard for them to speak English. Some of the staff can speak Malay fluently. Since you are working in the hotel industry, you are supposedly can speak and understand English well. - No extra card/key room. They won’t give an extra card because they don’t want the room to keep on turning on. - No high chair for baby. I was wondering why they don’t have a high chair for baby at the dining hall. So, the baby either needs to sit in the stroller or on their parent’s laps. The pros of this stay: I chose this stay because of the pool, halal foods, and spacious room. The breakfast is decent and just has a few choices only. I stayed for 3 nights, and the menu is just the same. They just change the main courses only. It's 20 minutes to the city and can get a Grab car easily. 7-Eleven is about 11 minutes walk (quite far for a family with a small kid). Has a few halal restaurants around the area. Free airport transfer.