Dear Valued Guest, Amaris Tendien Jakarta is pleased to inform you that we appreciate you choosing our hotel as your accommodation and taking the time to write a review about your stay. Your feedback is invaluable to the improvement of our hotel. We are pleased to hear that you were satisfied with the service in the lobby area, the comfort of your rooms, and the facilities in our restaurant. However, we apologize for any inconvenience you experienced regarding the uncomfortable bathroom conditions, limited food options, and guests smoking and using e-cigarettes in the air-conditioned room. We will follow up on this issue and evaluate it with the relevant team so that we can provide even better comfort and convenience in the future to meet all our guests' standards and expectations. We are glad that you enjoyed your stay and we look forward to welcoming you again in the future for an even better experience. Sincerely, Yuki Yuliawan, Hotel Manager