Dear D***e,
Thank you for your feedback. We’re delighted to hear that you found our staff awesome and friendly — your kind words mean a lot to us.
We’re sorry, however, for the disturbance caused by the works taking place above your room. We understand how frustrating that can be, especially when you’re trying to relax, and we appreciate your patience.
We’re glad to know that aside from this issue, your stay was not a bad one. Thank you for sharing your experience, and we hope to welcome you back for a much more peaceful and enjoyable visit.
With Warmest Regards
Akmani Legian