Dear Mr. Noor, Sincerely, Amaris Juanda Hotel. We thank you for the opportunity to welcome and serve you during your stay. We are honored to receive your feedback regarding our service. We apologize for any inconvenience you may have experienced during your stay and hope to make improvements in the future. We look forward to welcoming you back to Jakarta again and thank you for choosing Amaris Juanda Hotel as your home away from home. Sincerely, Rusdiyanto, Hotel Manager