8.6
Very Good
From 5,332 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Truntum Padang Hotel
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Staff Friendliness (74)
Distance to City Center (72)
Ambiance (69)
Bedroom (69)
Room Space (68)
Hotel Area (68)
Accessibility (59)
Family Friendly (59)
Surroundings (58)
Taste (56)
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Traveler Reviews Truntum Padang Hotel

Number of reviews per page
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40
Customer reviews
N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel staff are very friendly, the food is all delicious, the bed is comfortable, and the room smells good too.
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Vhyna M.
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Leisure
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10.0
/10
Reviewed 1 week(s) ago
Hotel staff is friendly and responsive. The place is clean. Not afraid to let the kids play alone in the pool. There are staff who always stay in every corner of the room 🫶 cool
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Victor
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Comfortable and clean hotel, close to tourist areas, friendly and polite staff
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B***l
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The AC is not cold, we waited for hours and the AC was still very hot, overall it's good, just the AC
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A***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel is big with spacious rooms, but it doesn't match the 4-star rating. The shower conditions are not good, the water temperature is unstable, the toilet is wobbly and dull. Many of the wall paints are dirty, the table installation in the room is not neat. The dull floor looks like cheap ceramics. The hotel area is not cool only in the room. There are many variations of food, but the tablecloths do not reflect a 4-star hotel.
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Y***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The hotel staff was friendly and responsive during my stay.
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v***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
the location is best. close to the al hakim mosque. km2 is also close, at most 5-10 minutes also close to the beach thankfully you can jog along the beach until you pass the siti nurbaya bridge (hotel-al hakim mosque-purus beach-siti nurbaya bridge)
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M***d
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
The room was nice, but they don't have smart TV or Google TV, it's a 4-star hotel and they don't have it, kind of embarrassing.
1 people find it helpful
Hendriansyah
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
clean hotel, and nice swimming pool
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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Haekal R. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Actually want to come back to this hotel for many reasons. But mainly because the room is very spacious and there is no dark closed corridor when entering the room, like other hotels. And also relatively cheaper price compared to equivalent hotels. There is another most nostalgic thing because there is instant noodles prepared by the hotel staff. It is very rare to find this menu. Hehehe.
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
fun, comfortable and calm 👍👍
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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Metria E.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
One of the family friendly hotels that I always visit because the rooms are spacious and clean.
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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ajimdnkota
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Overall it's good, although the decor may still give the impression of an old hotel. It's a shame that the water flow in the toilet is slightly leaking so you have to turn it off if you don't want it to get flooded.
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1 people find it helpful
Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. On behalf of all management and employees of Truntum Padang, I apologize for the inconvenience you experienced during your stay at Truntum Padang. We are very grateful that you have shared your experience during your stay at Truntum Padang. Your impressions and experiences during your stay will be used as an evaluation to improve the standards and quality of service even better. Your arrival will always be awaited with all humility. Best regards, Rafizon Chaniago. General Manager.
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Nina T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Clean, big room, friendly staff. Every time I go to Padang I always stay here.
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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Trisna P. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
I have stayed at Truntum many times, it has never disappointed me, the breakfast is the best, the service is friendly and fast, only yesterday I got a room with a less cool air conditioning, but it did not reduce the comfort of staying there, and I will come back to stay at this hotel.
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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G***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The room atmosphere is nice, spacious, suitable for families.
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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I***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel area is very comfortable and safe.
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Accommodation's Reply
18 Jun 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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Mark A. R.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
Room service was terrible, cold food, extremely hard to order as language barrier.
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Accommodation's Reply
23 May 2025
Dear Valued Guest, Greetings from Truntum Padang Hotel Thank you very much for sharing every memorable moment at our Hotel. Truntum Padang apologizes for any inconvenience caused to you during your stay at our hotel. We strive to provide a memorable service experience for every valued customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence. Once again thank you for your valuable constructive review and we hope to have you to come here again with an assurance of better services. Kindest regards, Rafizon Chaniago General Manager.
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
very pleasant, friendly service, comfortable and clean hotel
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Accommodation's Reply
23 May 2025
Dear valued guest, Greetings from Hotel Truntum Padang. All management and employees of Truntum Padang are very pleased with your review of your experience during your stay at Truntum Padang. We thank you for your appreciation. We will always await your return to Hotel Truntum Padang with a guarantee of better facilities and service standards. Best regards, Rafizon Chaniago. General Manager.
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
It was wonderfull experience, the staff was super friendly and helpfull, the room was clean and spacious, the pool was clean and very relaxing. Recommended place 👍
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Accommodation's Reply
23 May 2025
Dear Valued Guest Greeting from Truntum Padang Hotel We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests. On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon. Many thanks, Rafizon Chaniago General Manager.
Number of reviews per page
20
40