Our valued guest, Mrs. Mita T., Warm greetings from favehotel Kusumanegara Yogyakarta. Thank you for taking the time to provide such a detailed review of your recent stay. We appreciate your appreciation for the hotel's strategic location, the comfort of our swimming pool, and the friendliness of our staff. However, we also extend our deepest apologies for any inconveniences you experienced, particularly regarding the cleanliness of your room, the condition of the linens, insect infestation, bathroom facilities, elevator problems, and the limited variety of breakfast menus. We have taken your feedback seriously and will be the subject of a thorough evaluation with all relevant teams, so that we can make immediate improvements in any aspects that have not met guest expectations. Our commitment is to continuously improve the quality of service and comfort to make future stays even more enjoyable. We sincerely hope to have the opportunity to welcome you back for an even better stay. Sincerely, Suyanto Wira Atmaja, Hotel Manager, Favehotel Kusumanegara Yogyakarta
