All the hotel staff are very friendly, the hotel atmosphere is very suitable for refreshing.

One facility, the pool, is still under renovation.

Amazing and great.. 👍 A hotel with almost perfect service, close to culinary places and malls, child-friendly, spacious rooms, cleanliness of the rooms and surroundings is okay. Only the swimming pool is a bit dirty.. 😁 Overall, it's great, the kids are happy. Next time on vacation, God willing, I can stay here again. Love ⭐⭐⭐⭐⭐

The bed type didn't match what I ordered. The floor was slippery. The shower faucet was difficult to adjust for hot water. The towels were worn and dingy. The shower drain was clogged.

Nice hotel, rainforest atmosphere, cool and Bali vibe.

Suitable for families, really fun.

The hotel staff were all friendly and responsive. When my AC wasn't cooling at all, the staff was really quick to fix it. Even though it still wasn't cooling, it didn't matter because it only got cooler around dawn. Hahaha. I loved the Bali-like vibes around the pool. The food was delicious too. I'll definitely be back next time. 🫶🏻

Super complete facilities! The swimming pool is large and there is a water slide too, it really doesn't regret my wishlist from 2 years ago. Next, I will want to come here again! A must, the staff is super friendly, from security, receptionists, cleaning workers to the restaurant area, the staff and chef are very friendly. The service is really top notch. The location is close to everywhere, to the mall is only 5 minutes. Super easy access, the vibe is like being in Bali even though it is in the middle of the city.

Friendly and helpful staff. Unfortunately, the room wasn't soundproof, making it very uncomfortable as noise from inside could be heard outside. The breakfast menu is varied, with an additional adult breakfast costing around Rp175,000. The facilities are comprehensive, but unfortunately, towel pickup is a bit tricky as it's far from the pool. The location is very strategic, close to malls and the toll road. If you get bored at the hotel, you can visit Supermal Karawaci, which is across the street from the hotel.

Enjoy a pleasant staycation. Hotel guests can enjoy the facilities of the Aryaduta Country Club, located next door.

Please prepare more swimming towels during high season/weekend, because I waited a long time.

This is my first staycation here, CS on WA is very responsive and helpful for requesting a change of bed type and baby crib 😍 So far, it's okay and I'm satisfied with staying here ✨🌴

Overall satisfied with the service

The hotel environment is beautiful, there are lots of swimming pools!

Overall, the service was good. However, the water park slides were under maintenance when we stayed last night, so the kids weren't very happy with the water play.

The staff is very friendly, the food is delicious, and the environment is comfortable. It's the best.

Like i said before, great atmosphere, as if we're in Bali, not in Tangerang.

Overall, great hotel and atmosphere, but the retro room design may not be for some people who prefer modern design. Awesome pool, of course. Definitely, we will come back here.

This was my first time staying here. The atmosphere is comfortable, with lots of coconut trees and quite spacious, a perfect alternative to a vacation in Puncak or similar. It's quite cool, and I think the swimming pool is kid-friendly and quite spacious, especially since it has a pool. However, I'd give it one star for the room cleaning and the towel-handling procedure for swimming: 1. When I checked in around 3:40 PM, the room was still unclean and looked dirty. There were still clumps of cotton-like dust, the toilet seat still had yellow urine stains, and the area under the bed had cigarette butts and dusty plastic seals for mineral water. The refrigerator had a puddle of brown frost, and there were traces of plastic bags from food and drinks. 2. Getting a towel while swimming. Initially, I was told that if I wanted to use a locker, I had to exchange my room key for one. However, when I asked for a towel, I was asked for the room key instead. I told her I didn't need the locker and asked for a towel because the room key was still with my wife, who was still in the room and hadn't come to the pool. I also didn't want to walk back and forth, it was quite a long way since the towel pick-up point was quite far from the pool. When I was begging, they only gave me one, saying the standard operating procedure was to use the room key, and the limit was only two. When I was swimming with my wife and kids, that meant one of us didn't get a pool towel from the hotel, had to bring our own? This SOP really needs to be improved. There's a limit on swimming towels, and you have to use the room key to exchange them. Few hotels I've stayed in have had that kind of thing. 3. The fruit in the photo was a gift from the hotel, as a form of apology, and also to clean the room while I was out to dinner. Hopefully, they'll pay attention to the cleanliness of the rooms in the future. Thank you.

Really love the Bali vibes here 🫶