There are only 2 lifts from lv 1 to lv 5 where the reception is located. During peak periods, it is a longer wait. The staff at the reception are very friendly and helpful. After collected the access card (only 1), need to take another set of lifts (6 of them) to the rooms.
The bed linen and towels are not very clean. The closet is a bit old, and sound proofing aint great. Aircon and hot water bath are readily available and good.
The location is very good, easy access to the many malls and food options in the area.