Hi Valued Guest, Thank you for choosing to celebrate your anniversary with us and for sharing your experience. We’re delighted that our team’s warm service and the room upgrade helped make your special occasion a little more memorable. At the same time, we’re sorry that the room comfort did not fully meet expectations particularly with the air-conditioning and the unpleasant smell. We appreciate you highlighting this especially as assistance was requested during your stay. Your comments have been shared with our Engineering and Housekeeping teams for further attention as a comfortable room experience is just as important as good service. Thank you again for your kind recognition of our team and for your constructive feedback. We hope to welcome you back to Furama Bukit Bintang and provide you with a much more comfortable experience on your next visit.

Hi Valued Guest, Thank you for taking the time to share your kind review. We’re delighted to hear that you enjoyed your stay and appreciated our renovated facilities which provide a refreshed and comfortable experience while retaining the character of our hotel. We're also glad that our direct covered pedestrian bridge to Lalaport made it easy and convenient for you to explore the shopping, dining and entertainment options nearby. Our central location is something many of our guests enjoy and we're pleased it added value to your visit. Thank you once again for your support. We truly look forward to welcoming you back to Furama Bukit Bintang for another wonderful stay in the near future!

Hi yuni y, Thank you so much for your wonderful review. We’re truly delighted to know that you had an enjoyable stay with us. It’s especially rewarding to hear that you found our hotel clean and appreciated our convenient location, making it easy to explore the many attractions, shopping and dining options around Kuala Lumpur. Your kind words mean a great deal to our team and inspire us to continue delivering memorable experiences to every guest. We sincerely appreciate your support and look forward to welcoming you back to Furama Bukit Bintang for another exceptional stay. Safe travels, and see you again soon!

Hi Valued Guest, Thank you for taking the time to share your detailed feedback. We’re delighted to know that you enjoyed our convenient location, with easy walking access to Lalaport, a variety of nearby eateries and many of Kuala Lumpur’s popular attractions. We also sincerely appreciate your constructive comments regarding your breakfast experience, table clearing, room soundproofing and furnishings. Your feedback is valuable to us, as it helps us identify areas where we can continue to improve. Please be assured that we have shared your observations with the respective teams for their review and attention. Thank you once again for choosing Furama Bukit Bintang. We truly value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

Hi Lie L. T, Thank you for your wonderful review! We are truly delighted to know that you had such an enjoyable stay with us. Your kind words about Audrey and our team mean a great deal. We will be sure to share your compliments with her as we know she will be encouraged to learn that her friendly and helpful service made a positive impression. We are also pleased that you found our hotel clean and comfortable. We sincerely appreciate your recommendation and look forward to welcoming you back to Furama Bukit Bintang for another memorable stay in the near future. Warm regards, Genevieve Furama Bukit Bintang

Hi B***i, Thank you for your fantastic review! We are delighted to hear that you thoroughly enjoyed your stay with us. It is wonderful to know that you found our facilities to your satisfaction and appreciated our strategic location, making it easy to explore the city's shopping, dining and attractions. We always strive to provide our guests with both comfort and convenience throughout their stay. Thank you once again for choosing Furama Bukit Bintang. We look forward to welcoming you back for another enjoyable experience in the near future. Warm regards, Genevieve Furama Bukit Bintang