Overall Ratings & Reviews citizenM Kuala Lumpur Bukit Bintang

So far is good. Nice room and clean. It is very comfortable to sleep.

Perfect place, thanks for your excellent service. Cheers to Rio & Herman for their service & hospitality. It’s a pity the toilet is not so pleasant, not so big, narrow and we stayed in room 711, the toilet door is very noisy when closed & opened. So far so good, next trip we’ll coming again. See yeah CitizenM :)

4 star hotel with citizenM Canteen The room facilities are not too big but very high-tech using an iPad to control the lighting system, AC, cleanliness, TV. All the facilities are quite complete, only lacking in the complementary section, there is no coffee and tea and a hot water kettle in the room but you can order coffee and tea directly at citizenM canteen 24 hours Close to money changers, 7-11, convenience stores, Alor Street and the Bukit Bintang area The room is equipped with very cold AC, TV, window views, exotic lights, complete bathroom equipment and supplies, mini cupboard, office desk, lounge chair and room service via telephone The restaurant has very good food, although not too big but the food is quite varied and delicious and filling. Lots of comfortable sofas and seats May stay again at this hotel. This hotel is ideal for people who understand the sophistication of the system

The hotel staff is friendly and everything is clean...

Staff very professional and friendly.

It was very good distance to Pavilion

Loved this hotel. Great location!

Only 1 bed & close to the wall. So if you sleep on the inside, getting out of bed is a bit difficult, you have to pass/disturb your bed partner.

Friendly and helpful staff. Minimalist but cozy room. Strategic location. Recommended 👍🏻.

Hello Citizen! We are family of 4, staying one night for our last day in Kuala Lumpur, The services was very great, the hotel is very bright and welcoming, room is very simple, cozy and clean, with smart ipad to control whatever inside your room. Breakfast is good, nasi lemak was my favorite, the staff is very helpful and friendly we have a lot of baggae that the weight need to be meusure before we depart, it take a lot of effort to do that, and the staff is there waiting and helping us. We meet the GM and we do sharing a lot about hotels and operational, he is very friendly and stylish GM, good leader bring good hotel with great hospitality, we hope when we back we can meet him again. The hotel ambience is very good for working, they have mac on the second floor, meeting room, and a lot of working desk with electricity plug. Super convinience. Citizen Says 100! Hospitality points.

We will come again. Location is really good. Facilities are clean. Quite small room but we know it, it is enough for 2 to 3 days stay. They link most of electronic equipment to an iPad in your room. Many books to read and nice decor in their reception area. Breakfast is good. Staffs are friendly.

Kamar bagus, bersih dan cukup canggih namun agak sempit. Sarapan tidak variatif tapi rasanya sangat enak. Bila berkunjung ke Kuala Lumpur, akan kembali lagi kesini.

Great hotel, clean, comfortable, the room is spacious, the bed also large enough. Easy Check in and check out, strategic location, nice staff. Couldn't complain!

Super! Techy hotel. Very comfortable. I like the room layout and super comfy pillows!

It's really nice to stay here. Come before check-in time, you can leave your suitcase first and then go for a walk. After taking a walk, I just got home and checked in quickly. Clean tidy room. So good.

Hotel yang sangat-sangat bersih, letaknya strategis, tempat tidur besar dan nyaman, staff sangat ramah dan helpful. Sangat suka dengan Hotel CitizenM ini. Kalo ke KL lagi pasti nginap di sini.

Hotel yang sangat mantep, lokasi dekat kemana-mana, kamar sangat bersih dan dengan teknologi canggih. Harga sangat pantas. Yang paling mengesankan pelayanan para staf yang sangat ramah dan bersahabat. Pasti akan nginap di sini lagi kalau ke Kuala Lumpur.

It was superb all the way although the room was small but everything else was really good right from the staff and the comfy bed with almost real looking garden decorations but the idea was fantastic. The gadget to control almost everything wit iPad was superbly working. Clean bathrooms although it was a little small but OK.

I love everything here! This is absolutely"affordable luxury".

Service excellent, recommended hotel for if. The room is spacious, all technology, bathroom lighting can change color. Very cool.