8.5
Very Good
From 1,472 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.6
Location
8.7
Service and Facilites
8.6
People often mention about Hotel Santika Palu
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Distance to City Center (10)
Accessibility (10)
Staff Friendliness (10)
Ambiance (10)
Bedroom (10)
Taste (10)
Bathroom (9)
Hotel Area (9)
Variety (9)
Surroundings (8)
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Traveler Reviews Hotel Santika Palu
Number of reviews per page
20
40
Customer reviews
o***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
Good and comfortable place, the receptionist is also very nice.
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Accommodation's Reply
03 Jun 2025
Dear Mr Ms o***a
Thank you for your positive review. We're pleased to know that you had a comfortable stay and that our receptionist made a great impression.
Feedback like yours truly motivates our team to keep providing excellent service. We look forward to welcoming you again.
Best Regards Riki Kuswoyo E-Commerce & Graphic Design
H***i
10.0
/10
Reviewed 5 week(s) ago
This hotel is amazing, clean, and luxurious.
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Accommodation's Reply
16 May 2025
Dear Mr. Mrs. H*i. Warm Greetings from Hotel Santika Palu Thank you for the review that you have given. We are very happy that you were able to stay comfortably at Hotel Santika Palu. Thus we convey for your next arrival and see you again. Best regards, Management of Hotel Santika Palu
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YH
Yahnny H.
10.0
/10
Reviewed 7 week(s) ago
Good, beautiful and atmosphere. Near the town square, so you can take a morning walk.
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Accommodation's Reply
16 May 2025
Dear Mr. Yahnny. Warm Greetings from Hotel Santika Palu Thank you for the review that you have given. We are very happy that you were able to stay comfortably at Hotel Santika Palu. Thus we convey for your next arrival and see you again. Best regards, Management of Hotel Santika Palu
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R***y
10.0
/10
Reviewed 7 week(s) ago
If I go to Palu, God willing, I will stay here again.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. R*y. Warm greetings from Hotel Santika Palu. Thank you for the review that has been given and thank you for sharing your experience. We are very happy that you can stay comfortably at Hotel Santika Palu. Thus we convey for your next arrival and see you again. Best regards, Management of Hotel Santika Palu
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M***d
Leisure
10.0
/10
Reviewed 8 week(s) ago
Clean, Comfortable & Best in Class
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Accommodation's Reply
25 Apr 2025
Dear Mr. / Mrs. M*d. Warm greetings from Hotel Santika Palu. Thank you for the review that has been given and thank you for sharing your experience. We are very happy that you can stay comfortably at Hotel Santika Palu. Thus we convey for your next arrival and see you again. Best regards, Management of Hotel Santika Palu
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A***a
Staycation
6.7
/10
Reviewed 12 week(s) ago
All the food heaters are turned off. As a result, cold soup, cold rice, cold porridge.... I wonder what kind of efficiency is being done in the dining room 😅
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mr./Mrs. A*a. Warm greetings from Hotel Santika Palu. We apologize for the inconvenience during your stay at Hotel Santika Palu. Regarding all the conditions that you experienced at the Restaurant, we also apologize, we will also follow up and consider solutions so that the things that are the problems do not happen again in the future. If there is anything else you want to convey, please contact us directly. That is all we can convey, we hope to welcome you back in the future with a better experience. Best regards, Management of Hotel Santika Palu
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Y***f
6.6
/10
Reviewed 20 week(s) ago
The room needs to be renovated. The furniture is old.
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MI
Muh I. S.
10.0
/10
Reviewed 20 week(s) ago
The room is comfortable, the service is top notch, the food is really delicious
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Claudya
Business
10.0
/10
Reviewed 23 week(s) ago
I will come back and come back to this hotel 🥰🥰🥰🥰. Perfect
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EP
Erfangga P. S.
Staycation
10.0
/10
Reviewed 24 week(s) ago
A comfortable hotel located in the city center, opposite the Trans Palu shuttle bus, the breakfast menu is also delicious and varied.
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A***e
10.0
/10
Reviewed 26 week(s) ago
The best in all fields and anything
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A***e
10.0
/10
Reviewed 26 week(s) ago
Nothing less and always the best
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A***e
9.7
/10
Reviewed 26 week(s) ago
Very satisfied and pleased in all respects
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1 people find it helpful
Claudya
Leisure
10.0
/10
Reviewed 27 week(s) ago
great.. cool.. the best hotel in palu city. keep it all 👍👍👍
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Claudya
Leisure
10.0
/10
Reviewed 27 week(s) ago
The room is nice. The receptions are friendly. All the staff are friendly. Quick if we need anything. The food is delicious. The breakfast menu is also varied. There are herbal drinks provided which are super delicious. All okay. If I go back to Palu, the Santika Hotel will definitely be my choice. 🥰🥰🥰
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Claudya
Leisure
10.0
/10
Reviewed 28 week(s) ago
the staff are all friendly.. the food tastes super good. check in quickly the only minus is in the shower bathroom the water is small the rest is okay all
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R***y
Leisure
6.5
/10
Reviewed 28 week(s) ago
There was a request for additional money to replace the lost key, but the key was placed in the key holder.
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R***y
9.7
/10
Reviewed 28 week(s) ago
There is still renovation in the entrance area. It is still okay for reference, because the access is very easy.
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1 people find it helpful
Marshela
Business
8.5
/10
Reviewed 30 week(s) ago
Service is okay, staff is also friendly for standard food
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M***h
Staycation
10.0
/10
Reviewed 35 week(s) ago
Check-in process was very fast. Rooms are comfortable and spacious.
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Number of reviews per page
20
40
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