The room is very nice and good. Even though I booked for non-smoking, it was late, so the staff changed it to a smoking room. But the room was still good, and there was no smoke smell. The staff were so good. All perfect.

Very nice hotel and will definitely visit again.

The cleanliness is okay, the breakfast is really good. Thanks Mba Desti for all the service. Will come back again.

The staff is very friendly, I like it, but why not a smart TV? :(

I originally wanted to take the business suites but they were sold out, maybe because it was really busy because this hotel was close to everywhere, there was a McDonald's next door, the pool and jacuzzi were also really good, but the gym equipment was like an old treadmill so it seemed a bit damaged, it made a noise and the gym was really hot.

Good service, Ms. Cynthia FO... Delicious food

Friendly staff, comfortable room, although not spacious, but enough, only thing is, why are there so many ants in the sink? Well, for breakfast, there are actually many choices, enough, but why is the taste so ordinary? In a cafe, it's okay, but in a hotel class, it's too ordinary, tends to be unappealing. The plus is, please help the herbal drink, the aunt is very friendly, the herbal drink is delicious, for the restaurant staff, please help the herbal drink, aunt.

The hotel staff is very friendly and very helpful.

Front desk staff were very professional and helpful during check-in and when I extended my stay. Also, lobby staff like the doorman and security assisted all the time with directions and some local advice on where to get certain foods. I had an enjoyable stay.

Clean and tidy. Friendly and nice staff.

The hotel is clean and fragrant, the staff is friendly, the location is strategic, the breakfast has a lot of variety and tastes good.

The staff service is friendly and the surrounding environment is very strategic for walking.

The bellboys were polite, kind, and quick, and the cleaning staff were incredibly thorough. I really enjoyed staying here.

Good service, Ms. Cynthia... The hotel and service are great.

Staff friendliness and room cleanliness are excellent.

The room is clean, spacious, citylight view, the food is varied and quite tasty.

Grand Mercure is one of the best recommendations for staying.

The best hotel I've stayed in Jakarta 👍

Good, friendly and clean room

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