Overall Ratings & Reviews Arro Khampa by Zinc Journey Lijiang

A must come place. The best of the best. Definitely recommend!

The place and the people are amazing. It was a special occasion because it was the Spring Festival at the same time of the coronavirus outbreak, and they were very stressed as they received the order to shut down the hotel.

Pleasent

Although the hotel is not in the main part of Shuhe, it is a beautiful oasis. The staff and service were delightful. Loved it.

a fantastic stay in a very pleasure location in Shuhe Old Town. warm staff and helpful who arranged horse ride, Thanka painting and private tour to the Wenfeng monastery. It is a small boutique hotel but very nice design and warm Tibetan and Naxi staff. The room is clean and big enough.the breakfast provided each day was testy. we had dinner at the second floor restaurant which was relaxing and enjoyable. the hotel located short walk from the Shehe old town, 10 minutes walk to the old town square from hotel. great atmosphere boutique hotel, staff always willing to help, and we like there beautiful terrace and water body, and amazing Thangka hall, culture center, book bar, walnut tree garden specially the tea house with Yunnan Pu'er Tea. Tsomo a Tibetan GM always helpful to explain Tibetan culture and architect. really lucky to have chosen this hotel which is very unique architect and real boutique style and International standard services and facilities, special attention to details. Heating system comfortable. All around here are loveable, perfect live here for a week to paint Thangka and read book.

An oasis of peace & happiness 7 minute walk to the old city. Amazing staff will assist you every possible way. Learn about traditional culture. We recommend at the highest level!

Great location in charming old Lijiang, comfortable and large room

We stayed five nights in Arro Khampa and cannot begin to express our happiness with the manager, Tsomo, and her assistant manager, Caoling together with all the staff who made the hotel a very special experience. Our room was comfortable and we found the balcony overlooking the inner courtyard with fishpond very tranquil after a long day’s activity. Tsomo was always on hand to help with queries and suggestions on tours or restaurants. In general the ambience of the hotel was exceptional and the location was perfect to get away from the crowds of the tourist areas. We certainly plan to go back to Liljiang and Arro Khampa in the future.

The hotel was amazing. Very comfortable room, which was spacious and very well equipped. The restaurant serves fantastic breakfast and we also had 1 dinner there. The staff was fantastic, very helpful and goes all out to assist if you have any problems. The old town of Shuhe is the much preferred option if you are wary of crowds and the hotel is only a short walk from the entrance of the old town.

Beautiful pictures on Expedia great reviews-All are false and deceptive. Small hotel 15 rooms can’t drive to hotel because it is reached via an alley way uphill. Then ten high steps to entrance. No elevators. 20 steep steps to room on second floor and no handrail. Shower filthy ! Room dirty cold. Window looked out on underware drying across the balcony. More food on my kitchen table then they offered for breakfast. Juice consisted of one glass of organic juice in a pitcher. They were unwrapping twinkies when we arrived to place on the pastry dish. The so called great manager “Ricky” had quit and a very young man was now in charge. This hotel doesn’t deserve three stars. On the basis if what was on Expedia we booked several nights but our experience was so bad we checked the next morning. Do not go to this so called hotel !!

Arrived fairly late and was warmly greeted by Enrique, the manager. Showed to my room and then invited down to the 'tea lounge' for tea. Hotel is very well managed, beautiful boutique hotel, very comfortable and clean room, good options for breakfast, friendly and accommodating staff, a 10 minute walk to the old town. I could not have asked for anything more perfect. I will certainly return.

Great experience! The place is fantastic and the staff are exceptionally helpful and friendly. I would totally come back next time I travel to Lijiang.

Great hotel, great facilities and a fantastic manager. He really does everything to make the guest's journey unforgettable. Thank you Ricky for making our stay so fantastic!

Arro Khampa was awesome. I came with my gf, we immediately made friends with the general manager, Ricky, and had a blast. The building and its interior design were gorgeous, the food was great, and the service was top notch. Ricky went out of his way every day to make us feel at home and the staff were warm and friendly.

We LOVED our stay at Arro Khampa. Our room was beautiful and extremely comfortable, and the hotel property was absolutely lovely. We also want to thank the general manager, Ricky, for everything he did to make our stay amazing. Whatever we needed -- hiring a driver to help us explore the nearby villages, exchanging money, buying wonderful wine, recommending fantastic restaurants, accompanying us to pick up train tickets, and the list goes on -- he was there for us!! We can't wait for our travels to take us back to Lijiang so we can visit Arro Khampa again!!!

Great hotel. Nice location in old village that is very authentic and not touristy like Dayan Old Town. Great room, great staff, nice food.

Great Experience! The hotel design is beautiful and the staff were very helpful. I would definitely stay there again.

Loved our 2 night stay. Everything was clean and comfortable, food in the restaurant was delicious, we ate there both nights.

My husband and I stayed in this beautifull hotel for 2days and we absolutely love this hotel...it was the best in all the hotells that we stayed in china because we felt like home...plus the hotel is beautifuly decorated. The manager whose name is Ricardo was very nice and helpful. He went on and beyond to make our stay confortable...we were on a special diet and he help us with our food needs...for us it has been one of the best experiences in a hotel (we usually travel alot). The hotel is also located in one of the old towns in lijiang so you can walk around the town and enjoyed the old city...we recomend this hotel to everyone!!!

The minute we entered this hotel we felt the warm and positive atmosphere and the good energy of this hotel. We were warmly welcomed and given the traditional Hata and immediately served with hot traditional tea thus we encountered a very generous welcome. Our room was spacious, modern and very new. The architecture of the hotel is just magical. Constructed with combination of local stone , wood and glass, it is modernly equipped with spacious bath-tab and shower, huge king size bed, fridge, very large TV and actually everything you need. The bed matrass of high quality and the sheets and towels are soft and gives luxurious feeling. Breakfast was included large variety and the staff was ready to respond to any personal request . The room was cleaned and reorganised daily, free water, fruits coke and diet coke were added to the room for free use. The hotel has only about 15 rooms but it is spaciously built around a centrally located open pond with gold fish and when rain is falling, the sound of rain falling into the pool is a most relaxing experience. Ricardo, the manager is extremely helpful and ready to serve at any time and is responsive to any request. We had a warm home feeling while staying at the hotel. In addition, the staff is extremely nice and few are able to communicate in English.