Overall Ratings & Reviews Garden Hotel

Great location, very friendly English speaking staff. They also help with organizing tours to sites off interest.

We are a couple who stayed here for 3 nights, from 27-30 October. We were very pleased with the hotel. It is a nice 4 star hotel and very well priced, making it great value. It is very well located, almost in the middle of the walled Ancient City and in walking distance of everything in the Ancient City. Our room was large, comfortable, with stylish decorations, a large king size bed, a sofa, a desk, a seating area spanning the bottom of the bed, TV with CNN, a nice bathroom, detergent for washing and a line for drying your laundry. The breakfast is varied and fine, though the pastries and muffins inexplicably were always quite dry. There is a sauna downstairs, with separate male and female sections. It is reminiscent of a Japanese bath house: small stools to sit on while scrubbing before bathing, then two pools (warm and very hot water respectively) to soak in, plus attendants who do body and feet massages. Suprisingly, 2 Chinese men smoked in the pool. The hotel gets China Daily newspaper for public areas, but alas it is 3-4 days old.

Staff were so helpful in organising day trips for us. The hotel is also great value for the money paid. Clean, comfortable and everything was functional. Breakfast has a good variety of food.

Everything we requested for the room was met. Staff friendly and helpful organised a taxi for us to visit the sites all went well

Very good hotel located within the walls of the old city of Datong. Within short walking distance of all the main city sites such as the drum pagoda and nine dragon screen. Caves are a short taxi/bus ride away. Friendly staff though their English is limited. Brazilian BBQ buffet is a must! Spacious rooms with large beds and TVs

Unbeatable value. Pity i couldnt spend more time there

Fantastic breakfast buffet, helpful staff, ideal location, comfortable non-smoking room available

Great location with walking distance to many attractions and restaurants, good breakfast offered, and very friendly staff.

nice breakfast, great service, convenient location

The best hotel I stayed in China. Clean, comfortable, well located and the service was fantastic. Really good breakfast included. The from desk girls spoke good English and we very helpful. It’s inside the ancient city and close to many sightseeings. Also close to many restaurants and stores. Unfortunately we just spent two nights. We left wanting to come back. I got a fantastic massage there and they arranged a taxi driver to take us to the Yungang Grottoes and airport for a decent price. I just have good things to say about this hotel. It’s the only real 4 star hotel I stayed in China. Don’t think twice about book there. It’s totally worth it!

Lovely hotel with lovely and very helpful staff, the rooms are very spacious and nice facilities, plus 2 really good restaurants and very well located.

LOCATION — perfectly situated within the walled “old town” and just a couple of blocks from many spectacular historic must-see sites and temples (complexes of temples actually). ROOM — beautifully appointed with pretty, elegant furnishings. Thoughtful details such as desktop humidifier, heated toilet seat, turndown service were welcomed on frigid winter days. Exhaustive bathroom toiletries provided. BREAKFAST — exquisite buffet loaded with ample fresh and steamed vegetable dishes, fruits, an array of western choices and an amazing “soup chef” for lack of better term. Not only was the soup bursting with flavor, but it also contained thin handmade noodles. One of the best things I’ve eaten during two weeks in China. RESTAURANT — fresh, exotic to this western gal, but clearly high end with lovely helpful staff. Visually very pleasing. Patrons included business men engaged in jovial conversation, happy family gatherings, and hotel guests. STAFF — all exceptionally friendly and helpful, especially the business center manager who ensured that I had a top notch private driver take me to distant tourist attractions (hanging temple and the grottoes) for a fraction of organized tours I’ve seen on Trip Advisor. Aside from the business manager, I was hard pressed to find English speakers here, but an iPhone app can quickly bridge that gap. LOBBY — lovely QUALITY - by far the best experience yet in China! I’d just recommend coming in warmer weather.

Day 1 was great , Day 2 our room smelled like raw sewage. Had to keep the bathroom closed to even make it tolerable

Staying at the Garden was a wonderful experience on all counts meeting the highest expectations. The location is most convenient The buffet breakfast outstanding, the choice and quality of food was exceptional and the same can be said of dinners at the restaurant. The service was friendly,courteous and efficient.

Our room was clean, nice and quiet. The staff was very helpful, courteous and professional. They helped arrange transportation for our entire stay. Breakfast was also very good with a nice selection of food. Would definitely stay here again.

This is a centrally located hotel within the old town. The hotel and the room are clean. I particularly like the smart toilet which includes bidet.

Out biggest regret staying at this hotel---that we only spent one night! What a gem this hotel is! Because this was our first time in the area, we did not know how much fun Datong area could be. We underestimated the time needed. Between the hanging monastery, the Yungang grottoes and the city atmosphere, we wish we would have added one more day. The hotel staff were awesome, even when we had trouble because we did not bring the correct documentation as foreigners. They were extremely helpful and courteous. Our room was clean, well-equipped, and luxurious. Definitely great for western travelers. The breakfast buffet was very good, and we can honestly say, we plan to be back. We wouldn't stay anywhere else.

Professional and friendly staff, a comfortable room with all mod cons and an excellent Chinese restaurant, all very reasonably priced. Easy walk to the attractions of the walled city.

I had a complaint about the air con, it was hot inside the room in spring, a lady knocked the door, she stepped in, without a word, went to the thermostat, turned it off, went to the windows, opened them, said “Ok?” and left. Later, reception admitted that it was not working and no attempt to remedy it. I wasn’t going to stay there longer so I let it go, we have a good laugh after. Only some employees can speak English, location is in old town (nice). 60 yuan or 45 minutes to airport and 25 to train station.

easy walking to the famous temple. easy walking to the wall. good dining nearby