Traveler Reviews Holiday Inn Express & Suites Columbia City by IHG
Number of reviews per page
20
20
40
40
Top reviews
Verified traveler
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The only thing I could complain about was the sound coming from the nearby highway. But I just lowered my room temperature and put the ac/ unit on all night to mask the sound from the highway. My bed was a welcome relief, I didn't want to get up it was sooooo comfortable 🙃. Staff was very professional and friendly. If I'm ever back in this area, this hotel is where I'm staying!!
Read More
Jillian
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Pool was out of order and is half the reason we stayed here.
Justin
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Clean and modern, nice hotel.
Jeri
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff was friendly, the room was clean, the bed was super comfy. The tv is weird, how you get to the channels but we manage. Also, their hot water dispenser is s l o w!
Verified traveler
Business
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Pillow case had blood stain hair on the bed stains on the sheets towels were not very clean. I had two rooms and both were identical with dirtiness.
Barbara
Friends and Family
4.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The pool has been broken and empty for months.
Our tub/ shower did not drain well.
The elevator had a inspection certificate that was from 2023
No ice machines working
Ruth
Leisure
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
The hotel was nice, clean and modern. It’s right next to a busy highway and that was apparent all night. I couldn’t seem to get the temperature of my room cool enough for me. Breakfast was adequate. Staff was mostly friendly but cool.
L. P.
Leisure Family
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The desk clerk was not knowledgeable about local food options. They also could not provide a receipt.
Cory
with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Very clean and conveniently located.
Iva
Leisure with Partner
4.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Got there very tired so styed in the room. It smelled musty and felt damp. Found out later, after getting ready for bed the temperature control didn't work. The shower worked but not good pressure. I have thick hair so for me a problem.
Jonathan
Business
6.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Late night arrival, tv not working
Good breakfast
Alistair
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
Nice hotel, with friendly staff, just a little noisy road traffic from the freeway.
Vanessa
Leisure Family
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Only stayed one night. No complaints.
Carol
Friends and Family
6.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
The place was okay and decorated nicely. Landscaping poor-plastic flowers. Pool has not been in service for a long time. We had been looking forward to using it as we had a rain day. Our family had children who had been looking forward to using it. We should have been compensated for the inconvenience. Some of the children were directed to a neighboring facility where $10.00/child had to be paid. Our TV malfunctioned and another one in the group were up until 3AM while they tried to fix the air conditioning. They. Should compensate and let others know about the lack of the pool and they should fix other things like ice machines.
Read More
Merle
8.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
Nice and newer hotel, but they need to keep it clean. Had hair in bathroom sink, that very visible, and not a welcome sight.
Otherwise no issue
Peter
Leisure
4.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Pool out of order.... but bed was great.
Christopher
Leisure with Partner
4.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Toilet had not been cleaned when we entered.
Flora
Leisure Family
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Great surroundings
Dale
Friends and Family
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Room was very good but could had hotter water
Audrey
Leisure with Partner
2.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Our hotel room did not have running water and the toilet would not flush. We couldn’t even shower. Was never compensated for this inconvenience since I booked through Expedia. They said it wasn’t allowed. Simple phone call could have taken care of it.
The staff was never at the counter, they had a hand made sign that said they would be back sometime soon. Literally this was every time we came to the counter.
Very unhappy with the food quality