Holiday Inn Express & Suites Columbia City by IHG

Explore Holiday Inn Express & Suites Columbia City by IHG
7.8
Pleasant
From 187 reviews
Cleanliness

8.2

Room Comfort

8.8

Service and Facilites

8.4

Traveler Reviews Holiday Inn Express & Suites Columbia City by IHG

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The only thing I could complain about was the sound coming from the nearby highway. But I just lowered my room temperature and put the ac/ unit on all night to mask the sound from the highway. My bed was a welcome relief, I didn't want to get up it was sooooo comfortable 🙃. Staff was very professional and friendly. If I'm ever back in this area, this hotel is where I'm staying!!
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Jillian
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pool was out of order and is half the reason we stayed here.
Justin
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean and modern, nice hotel.
Jeri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was friendly, the room was clean, the bed was super comfy. The tv is weird, how you get to the channels but we manage. Also, their hot water dispenser is s l o w!
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Pillow case had blood stain hair on the bed stains on the sheets towels were not very clean. I had two rooms and both were identical with dirtiness.
Barbara
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The pool has been broken and empty for months. Our tub/ shower did not drain well. The elevator had a inspection certificate that was from 2023 No ice machines working
Ruth
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel was nice, clean and modern. It’s right next to a busy highway and that was apparent all night. I couldn’t seem to get the temperature of my room cool enough for me. Breakfast was adequate. Staff was mostly friendly but cool.
L. P.
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The desk clerk was not knowledgeable about local food options. They also could not provide a receipt.
Cory
icon-with Partner
with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very clean and conveniently located.
Iva
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Got there very tired so styed in the room. It smelled musty and felt damp. Found out later, after getting ready for bed the temperature control didn't work. The shower worked but not good pressure. I have thick hair so for me a problem.
Jonathan
icon-Business
Business
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Late night arrival, tv not working Good breakfast
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Nice hotel, with friendly staff, just a little noisy road traffic from the freeway.
Vanessa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Only stayed one night. No complaints.
Carol
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The place was okay and decorated nicely. Landscaping poor-plastic flowers. Pool has not been in service for a long time. We had been looking forward to using it as we had a rain day. Our family had children who had been looking forward to using it. We should have been compensated for the inconvenience. Some of the children were directed to a neighboring facility where $10.00/child had to be paid. Our TV malfunctioned and another one in the group were up until 3AM while they tried to fix the air conditioning. They. Should compensate and let others know about the lack of the pool and they should fix other things like ice machines.
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Merle
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Nice and newer hotel, but they need to keep it clean. Had hair in bathroom sink, that very visible, and not a welcome sight. Otherwise no issue
Peter
icon-Leisure
Leisure
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Pool out of order.... but bed was great.
Christopher
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Toilet had not been cleaned when we entered.
Flora
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great surroundings
Dale
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Room was very good but could had hotter water
Audrey
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Our hotel room did not have running water and the toilet would not flush. We couldn’t even shower. Was never compensated for this inconvenience since I booked through Expedia. They said it wasn’t allowed. Simple phone call could have taken care of it. The staff was never at the counter, they had a hand made sign that said they would be back sometime soon. Literally this was every time we came to the counter. Very unhappy with the food quality
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Number of reviews per page
20
40