The architecture and design was amazing, but the service was horrible. The bathroom was not cleaned when we arrived, and upon check out they charged us $7 for a small wash cloth we had used to clean the edge of the bathtub with. Additionally, they ruined one of our suitcase telescopic handle, had five maintenance staff trying to fix it,and failed, and refused to reimburse us or credit one night. Horrrible experience. Sad with such a beautiful design and view. I have travelled the world professionally for 25 years and this is definitely not a 5 star hotel.