Overall Ratings & Reviews Chapter House Boutique Hotel

Only stay one night will hopefully be back

Staff was absolutely wonderful and gracious. The hotel has interesting spaces, from classic to modern. Terrific breakfast spread.

There was a mixup with the room that we had booked but the staff was great and super helpful. Once we got it sorted we had a beautiful room. Honestly it feels like being at home, a very beautiful home. Can’t recommend it enough!

Great place to stay in Franschhoek and a good hotel chain to stay associated with , there are a few in the group to choose from.

This is a fantastic boutique hotel in a great location. The breakfast was delicious and varied, the staff extremely friendly and helpful. Room 15 is amazing with huge corner double aspect windows and beautiful views of the hills.

A quiet, comfortable, tranquil place to stay in Franschhoek with all required amenities. Staff were very helpful. Breakfast was good. Enjoyed being able to walk around the town easily from the hotel. Many dining options within an easy walk.

Lovely place. Staff is excellent.

Really great hotel. Good location off the noise of the main road, yet within walking distance of all Franschhoek has to offer. We had a pool suite and definitely worth the extra bit for the luxury. Everything you need for a wonderful stay is in your room or available at the hotel.

Amazing staff, theyvwent out of their way to please. Property and facilities were great

Absolutely gorgeous hotel! Incredible kind staff and the breakfast was delicious. I will definitely be back - thank you for a beautiful memorable vacation.

A lovely boutique hotel, down a quiet side street but close to the main road, with great staff. Max greeted us on arrival and was always checking to make sure we were happy. He also gave an excellent recommendation for dinner. Our room was a good size and the bathroom was supplied with spa products which were very nice and available to buy. Free coffee was always available and supplemented by cake of the day in the afternoon. Breakfast was excellent with a wide choice on offer.

The only disappointment was a lack of a fridge in the room, that would have made it perfect.

Terific property. I'd stay here again easily. Great modern rooms and thoughtful amenities.

Loved our stay in this boutique hotel. Great room and very nice breakfast. Good location for the town centre. Look forward to staying here again one day. Would recommend!

For an expensive hotel not even a mini bar or working TV is a bit sloppy. Untrained staff.

Gorgeous little oasis in Franschhoek. Staff were very eager to please and the new wing where we stayed was well appointed. Minor points for improvement: coffee machine had very bright lights which came on when power came back on in the middle of the night - couldn't figure out how to turn them off so threw a towel over it! Staff may benefit from a little education about drinks in the bar and the absence of tonic to go with the wide selections of gin was a bit disappointing. It was very cold during our stay - the single spare blanket was insufficient as there is no heating when the power is out. But these are all comparatively minor points and the overall atmosphere, ambience and attention to detail were all excellent.

Had the most amazing stay at Chapter House for our honeymoon - the team were incredible hosts, and Byron in particular made my wife and I feel perfectly at home and couldn’t have done more to make our stay as special as it was - thank you so much! The hotel itself is beautiful and cosy, charming rooms, less than 5 minute walk from the centre of town and a lovely breakfast. Highly highly recommend to anyone and everyone - please go!

The staff was incredibly helpful and kind. Property is beautiful and great location.

Loved everything about this hotel. Staff, breakfast, afternoon cake and coffees Hopefully we will be back

Great hotel!! We had an amazing stay! The hotel staff was super attentive, the hotel is very pretty and we loved our room! Will definitely be back!!