Meh. Expensive. Loud, and a pretty meager experience

Helped with parking directions and placed parking cone outside of hotel so we could park for short time to load luggage.

Nice hotel with air conditioning, decent room size, close to train station and shopping mall, friendly staff. Strongly recommended!

construction outside was a nuisance

good hotel in a great location for the lake, tours and station. room was large clean and comfortable however have yo mark down due to the noise from the major construction site opposite. They should have warned in advance or at least put us at the rear as hotel did not appear to be full. work started between 6 and 7 so sleep effected

Its in a historic building and it shows. Very nicely renovated and decorated. The place has character. Great location, close to the Jet d'Eau and other attractions. Only nit I have is that they have no coffee machines in the room; the front desk made coffee for us before an early checkout, which was very nice of them.

We had a great experience. The hotel and room were clean and well-maintained. All expectations were met and we found great value in our stay.

We were 3 travelers and found the location to be very convenient as well the staff was super helpful. The room was very nice and the breakfast was excellent. I would definitely stay at this hotel again!

I highly recommend the hotel! It was a good value for the area and still felt high-end. The room was large and clean and had nice toiletries. The staff were also excellent and very friendly, particularly Kate. She gave us directions, helped us plan a trip to CERN, let us leave our bags before/after check-in/out, and even gave us some water as we were leaving.

Thank you !

Fabulous hotel and would recommend for anyone when they travel to the area.

Room was too cramped for 3 guests. Room was very noisy. Lack of immediate parking was a huge negative. One of the beds in a 3 person room was very soft and uncomfortable. Not enough free space for three people in a 3 bedded rom.

Spotless room, great location and excellent customer service!

Lovely old hotel. Nice features. Limited but very nice breakfast

The hotel was spotless, All the staff were very pleasant and could not do enough to help. Particularly when looking for buses etc.staff serving breakfast were very efficient and happy to help Breakfast was excellent Rooms spacious, very good shower etc

Clean rooms, amazingly friendly and helpful staff. The hotel is in a great location to walk to many popular sites and restaurants.

The reception lady was very fast and helpful. She provided clear instructions on how to get to the parking for our car. Our room was of excellent quality and cleanliness. The extra bed for our daughter that we asked for was a real bed with a headboard and proper bedding.

For a few seconds, upon entering my room, I thought it was a little ordinary. But then I started to notice all the details. The wooden ceiling beams, the exposed brick wall, the painted panel on the ceiling, the textured wall paper, the lovely paintings. Lovely room, elegant and comfortable. The hotel was super friendly. The included breakfast was very nice, with omelettes cooked to order. The location was convenient. A short walk to the main train station and also the lake and many attractions. I was very happy with my choice.

Friendly staff & great breakfast as always

Pretty cosy, and was satisfied with the compliments at the hotel, the front desk staff at the hotel is very kind and nice, the breakfast is beyone my expectation.