7.8
Pleasant
From 184 reviews
Cleanliness

8.0

Room Comfort

6.8

Service and Facilites

8.2

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Traveler Reviews Hotel Shinjukuya

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Location was very convenient for trains and buses. Quite lively area, right in the middle of shops, bars, cafes and eateries. Room size good for a one person stay. AC works well if it's too hot or lively to open the window. Great to find a non-smoking hotel. Wonderful staff.
Kazuhiiro
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I had a problem on a key of my house. I live in Machida. I couldn't enter my house for 5 days. Shamefully, I had to commute from the hotel to my home every day for five days to unlock it. As a Machida resident, I had never dreamed of staying in a Machida hotel. However, when I looked for a hotel and stayed there, I was surprised to find that it was very close to the Machida station and that I could stay there for only about 5,000 yen. Well, I thought it was OK to use the hotel for a change of pace once in a while. It was very comfortable.
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Jinseok
icon-Business
Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This place is only for nice, clean and polite person. Or not allowed to stay here. All rooms are smoke free.
Chikako
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Good price!
Chikako
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Nice!
Chikako
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I enjoyed staying in this hotel! I want to use this hotel again,
Chikako
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I planned to stay 6 nights this time, but I couldn't get a room on Saturday, so I planned to stay 3 nights, 1 night at another hotel, and 2 nights. When I arrived and explained the situation to the front desk, they allowed me to stay 1 night on Saturday. I am grateful that they allowed me to stay 1 night on Saturday.
Chikako
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I couldn't find 3 pins Plug in the room in Japan and I found 1 Place 3 pins plug which was refrigerator. I took a refrigerator plug and I put my PC on.
Cameron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Hotel is an older property that is renovated. Room I had was spotless & was maintained that way the whole stay. Front Desk is manned 24 hours to assist you though check in closes at 23:30 hrs unless pre arranged. I found all the staff so professional & friendly. Location is so convenient to train& buses. Shopping, restaurants, cafes & bars. Will be happy to return to Hotel Shinjukuya.
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Cameron
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Shinjukuya location is minutes walk from both JR & Odakyu train stations. Machida Bus centre also very close by, making travel very convenient. The Front desk staff are very helpful & polite. Desk is manned 24hrs, though check in normally closes at 23:30hrs. It is on the 5th Floor, sign at the lift indicates. Rooms are maintained & cleaned extremely well. For extended stays room is cleaned every second day. The hotel is an older building, though has been renovated. Is a great option if you want a location outside of Tokyo central. It is still easily accessible from Machida to Shinjuku. Hotel is easily located via Google Maps, signage is displayed on both adjacent streets in English. Some have commented it is difficult to locate in the past online. It suited my travel requirements having completed many short trips away during my stay. Will stay here again.
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HIROE
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

cheap and well-connected. Staff are very friendly.
MUTSUMI
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

出張時に利用 駅近 飲み屋の真ん中 便利 街の喧騒も全く気にならない 快適でした
Tetsuaki
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

駅から近く、コンビニもあり便利。 部屋の設備も比較的新しく快適でした。
hiroshi
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

食べるところは多い
LING LING IVY
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

早上有火車聲和烏雅叫聲。 早上特急火車為中途站,非常擠迫。
Tomoko
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

従業員の方がとても丁寧な対応でした
Miwako
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

安くてよかった。
Mami
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

思っていたよりレトロな雰囲気でした。スタッフさんは感じが良かったです。周りに沢山お店があるせいか夜中も騒音が気になりました。
Ryuji
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

値段相応の施設。スタッフは良かった
Fusami
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

静かに過ごせました。
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