Overall Ratings & Reviews Arenal Suites

Friendly staff Christian provided great dinning and cultural recommendations!

Such a great spot near Puerta del Sol in the heart of Madrid. Right across the street from a grocery store, restaurants galore, shopping galore and super easy access to transportation across the whole city (or easily walkable to so many sites as well). Was the perfect spot (we stayed twice over two weeks in spain) for our family, will be back for sure!

We had a great stay at Arenal Suites (2 adults, 2 teens, and 1 child). The unit was clean and the staff was super friendly. The unit was stocked with everything we needed. Almost Everywhere was walkable. When we did need to get around outside of the city, we used Uber. We were there Easter week, and the city was a little noisy, but nothing that ruined our stay. We felt very safe while visiting and had an amazing time! Communication was super easy with WhatsApp. The only thing I would note is- the place is a bit hard to find. We got into the city around 7am, and we stored our luggage in the luggage locker place right next door that the staff recommended. Our unit was ready by 1:00 and we were able to check in a bit early. We did have some issues finding the entrance, but the staff was easily reachable to help. We would certainly stay here again!

Great location - very walkable city. Large grocery was nearby as well as many good restaurants. Property was clean and nice.

Christian was an excellent manager who was always friendly and helpful.

Excellent location near Puerta del Sol and Plaza Mayor, a bit noisy at night but other than that no complaints! Headed back in a few days, such a great spot!

Excellent location and 7-star service. Highly recommended and definitely willing to come back!

Excellent property, friendly staff, everything neat!

Good communication and a straightforward check-in and check-out process.

Christian welcomed us very kindly, explained everything about the facilities and made sure we had the best possible stay. Thank you Christian!!!!

The communication and service were great. The place was very clean and nice and the location is excellent.

Beautiful and extremely clean apartment and excellent customer services. Our host Maria was very helpful and easy to communicate with. All in all excellent stay.

Wonderful apartment for 3 adults traveling together. Having the extra 1/2 bath and separate sleeping areas was perfect. Our daughter did say she could feel the springs in the pull out sofa, it might need a new mattress. Otherwise, everything was great. Our communication with Christian about arrival time made everything very easy. He was also very helpful arranging an early morning taxi for our departure. We would definitely recommend this property, and we would definitely stay here again.

Excellent place and location. Very clean.

The location was awesome and the apartment. But the main issue is the noise around the apartment, you can hear everything after 10pm and it’s super noisy

This was a centrally located hotel that was very large, comfortable, clean and safe. It is a bit tricky to find even with directions and difficult to navigate with lots of luggage, but charming. We would definitely stay here again.

This was an amazing apartment in a brilliant location right in the heart of Madrid. The apartment was massive, really well equipped and nicely decorated. The staff member wjo ran the reception was really friendly and helpful. Would love to go back.

Great location. Spacious modern apartment and really helpful staff. Christian was terrific!

Great property manger. He was very communicative and waited to greet us at the door. He walked us through everything. Very central location , very close to the castle and cathedral. On a very lively street , close to everything.

Great location ; great value deal for the place and commodities. Outstanding assistance from Christian! The location couldn’t be any better if you want to be in the heart of Madrid from a short walking distance of everything.