7.8
Pleasant
From 15 reviews
Cleanliness

7.4

Room Comfort

6.6

Service and Facilites

7.8

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Traveler Reviews Kumanoyu Hotel

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location is good. It’s near the Kumanoyu ski area. It’s within 5 minutes walking distance. This hotel is more geared to catering to Chinese visitors who want to hit the slopes. They play Chinese-theme music during breakfast at their buffet. Their breakfast is a big spread, and the food is pretty good. The people there do accommodate you, but they are somewhat cold. If you slip on their steps and fall because of the snow, they will not come out to help you or apologize. Come here to seek Kumanoyu and Yokoteyama snow, don’t come here for the atmosphere because it was almost nonexistent.
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YOKO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

お風呂が趣があって、硫黄温泉がとても良かったです。夕食のボリュームがすごかったです。
??
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

部屋も広くとても綺麗でした
しんご
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

翡翠色の温泉が圧倒的に素晴らしいので、その他のことは帳消し。
Matthew
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

A poor maintained onsen hotel! No towel and locker available in the onsen, need to bring along everything from the room! The room itself is very old and poor maintained; the dining which is just fair, don’t expect that as same kind of Food and beverage to a graded resort; fortunately a Taiwanese lady serving down there with excellent service to pull the satisfaction up a bit!
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