Overall Ratings & Reviews Grand Hotel Vittoria

I have a dinner al fresco in the terrazzo. Amaizing

A well positioned Hotel in the city centre but the hotel service needs to improve in cleaning and maintenance. I got less than expected.

Nice place

All the staff, Excellent. Friendly, knowledgeable and more than happy to help.

Diana is Exceptional, caring, attentive and well spoken. She is the best asset to the GHV. Thank you for your kindness and great attitude. Definitely a return is in programm.

Very good hotel. Nice breakfast and very good location for exploring Tuscany. Room very confortable and clean.

Wonderful stay.

Excellent hotel

Gorgeous hotel downstairs, our bedroom was lovely and bright with a huge double shuttered window that opened out onto the garden and hill view. Our friends however had a split level room which dark & had a lot of wasted space in it so it did not have any chairs to on a the tv was where mirror should have been. It only had a very small window which didn’t open. Choose your room carefully. Hotel services could be much better it coffee machines were in rooms and a water/ice machine was available on each floor. You could buy water from the bar, however this was often unmanned so had to go to reception to ring for bar person to come down and then go back to bar to be served. It was pretty costly as well. There was only one staff member in bar area when it was manned. A bar menu was on display however nothing available except 2 types of focaccia . The bar lounge area was more of a meeting area rather than a social place to sit with friends. It was very tastefully decorated however sadly lacked any atmosphere. Hotel was ok and would be much more appealing if more services available.

Cleanliness and overall facility.

Really nice place to stay.

Charming classical hotel. Walkable diatance to everything in Montecatini. Great stay

Excellent service and hotel

Nice fully renovated hotel. Great location

Very enjoyable stay in an Edwardian style hotel. Staff were delightful and very welcoming. The room was very comfortable, but the bathroom was small. The shutters remain permanently closed which is a shame as there would have been a great view on Montecatini Alto. The surrounding environment is delightful.

I booked this hotel as a treat for my son and his wife to have a break from their home in lucca while we were visiting. The hotel was immaculate and the staff were very friendly. The only criticism would be the amount of sun beds available around the pool. This would not stop me from booking again.

The hotel and rooms are absolutely beautiful. The grounds are well cared for.

It is a lovely hotel with a great location. We enjoyed walking from the hotel, nightly,. It’s proximity to the park is very nice also.

It was very pleasant trip,the staff is very friendly,great location and incredible service!

Location and character very good. A lot of traditional features. Rooms although small were kept very clean. Most staff were friendly and Beatrice at reception was very helpful. Housekeeping staff were always very cheerful 😀 Overcharged for drinks on first night which put us off having after dinner drinks at the hotel. We thought they were expensive but put this down to hotel prices. We did not discover that this was an error until checking out which was disappointing. Breakfast quite bland and could be improved by perhaps having a cooking station for eggs where one could get freshly poached eggs or omelettes.